FT Clothing Room Supervisor Travelers Rest

Miracle Hill Ministries•Travelers Rest, SC

About The Position

Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. The organization serves people experiencing homelessness physically, emotionally, and spiritually, sharing the Good News of Jesus as they move toward independence, stability, and healthy relationships. The Clothing Room Supervisor oversees clothing room processes and supports the production of clothing, linens, shoes, and purses. The role ensures high-quality merchandise is processed and placed on the sales floor promptly and in an organized manner. Success is measured by meeting production goals for quantity and quality through Christ-centered leadership and personal example. The supervisor leads thrift store associates, volunteers, community service participants, and guests. The role requires a commitment to Miracle Hill’s Christian faith and doctrinal beliefs, including willingness to encourage spiritual growth, lead daily devotionals, share the Good News of Jesus Christ, give a personal testimony, and pray with or for those served.

Requirements

  • High school diploma or equivalent.
  • Three years of retail experience, preferably including one or more years in a supervisory role.
  • Basic computer skills.
  • Ability to use a cash register and handle cash accurately.
  • Ability to see, distinguish colors, hear, speak, bend, lift, and move up to 35 pounds regularly.
  • Ability to stand for an entire shift, often in a stationary position.
  • Ability to manipulate tagging and pricing guns repetitively.
  • Ability to reach into the bottom of a Gaylord box.
  • Applicants must read and agree with Miracle Hill’s Doctrinal Statement and Employment Qualifications.
  • Willingness to share the Christian faith and the ministry’s doctrinal beliefs.

Nice To Haves

  • One or more years of supervisory experience in retail.

Responsibilities

  • Ensure store employees and volunteers behave in accordance with Miracle Hill Ministries’ philosophy and policies.
  • Provide Christ-centered leadership and ensure people are treated with fairness, dignity, and respect.
  • Set an urgent, productive pace for the clothing team and consistently work toward production goals.
  • Assist with planning and preparing staff schedules and assign duties to employees and volunteers.
  • Ensure incoming merchandise is processed promptly; plan and lead daily goals for clothing production and floor placement.
  • Evaluate inventory needs and order merchandise and store supplies from the warehouse and vendors.
  • Train thrift associates and volunteers on standard operating procedures, and provide coaching and feedback.
  • Communicate effectively and resolve employee, donor, and customer concerns courteously and respectfully.
  • Keep indoor and outdoor store areas neat, clean, organized, and free of hazards.
  • Cultivate a Christ-centered store environment by greeting, assisting, and thanking donors and customers.
  • Ensure safety guidelines are followed and hazards and incidents are promptly corrected and reported.
  • Ensure store funds are secured and accounted for and cash-handling procedures are followed.
  • Encourage spiritual growth among employees and volunteers and be willing to lead daily devotionals.
  • Be willing to share the Good News of Jesus Christ, give a personal testimony, and pray with or for people served by the ministry.
  • Perform required duties of the thrift store team and other duties assigned by the store manager.
  • Model Miracle Hill’s core values of being Christ-centered, compassionate, acting with integrity, and pursuing continual growth.
  • Manage time and work habits effectively to meet production needs and other assigned tasks.
  • Motivate self and others to take initiative in daily tasks and operations.
  • Use delegation and communication skills to convey information clearly and effectively.
  • Demonstrate servant leadership through humility, accountability, flexibility, problem solving, initiative, and conflict resolution.
  • Coach, teach, train, and develop others to foster a productive and positive work environment.
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