FT Clothing Room Supervisor Travelers Rest

Miracle Hill Ministries•Travelers Rest, SC

About The Position

The Clothing Room Supervisor oversees clothing room processes at a Miracle Hill Ministries thrift store, ensuring clothing, linens, shoes, and purses are processed and placed on the sales floor in a timely, organized manner and meet quality standards. The role leads the clothing team by personal example and Christ-centered leadership, with success measured by meeting production goals for both quantity and quality. The supervisor provides a respectful and service-oriented environment for employees, volunteers, donors, and customers; coordinates daily work and production goals; trains and coaches team members; and helps maintain store safety, organization, inventory, and cash-handling standards. The position also supports the ministry's spiritual mission, including encouraging spiritual growth and being willing to lead devotionals, share Christian faith, and pray with or for people served. The role supervises thrift store associates, volunteers, community service participants, and guests. Applicants must read and agree with Miracle Hill Ministries' Doctrinal Statement and Employment Qualifications. The position requires a high school diploma or equivalent and three years of retail experience, preferably including at least one year in a supervisory role.

Requirements

  • High school diploma or equivalent.
  • Three years of retail experience; preferably one or more years in a supervisory role.
  • Basic computer skills, cash register ability, and accurate cash-handling ability.
  • Ability to see, distinguish color, hear, speak, bend, lift, and move up to 35 pounds regularly.
  • Ability to stand for an entire shift, often in a stationary position.
  • Ability to manipulate tagging and pricing guns repetitively.
  • Ability to reach into the bottom of a Gaylord box.
  • Applicants must read and agree with Miracle Hill Ministries' Doctrinal Statement and Employment Qualifications.
  • Willingness to support the ministry's Christian faith and doctrinal beliefs.

Nice To Haves

  • One or more years of supervisory experience in retail.

Responsibilities

  • Ensure store employees' and volunteers' behavior aligns with Miracle Hill Ministries' philosophy and policies, and provide Christ-centered leadership that treats people with fairness, dignity, and respect.
  • Set a sense of urgency and pace for the clothing team to consistently meet production goals.
  • Assist with planning and preparing staff schedules and assign employees and volunteers to duties.
  • Ensure incoming merchandise is processed promptly; set, plan, and lead daily goals for clothing production and placement.
  • Evaluate inventory needs and proactively order merchandise and store supplies from the warehouse and vendors.
  • Train thrift associates and volunteers on standard operating procedures and provide coaching and feedback.
  • Communicate effectively and resolve employee, donor, and customer concerns courteously and respectfully.
  • Keep inside and outside store areas neat, clean, organized, and free of hazards.
  • Cultivate a Christ-centered store environment by promptly greeting, assisting, and thanking donors and customers.
  • Ensure compliance with safety guidelines and promptly correct and report hazards and incidents.
  • Ensure store funds are secured and accounted for and that cash-handling procedures are followed.
  • Encourage the spiritual growth of employees and volunteers and be willing to lead daily devotionals.
  • Be willing to share the Good News of Jesus Christ, give a personal testimony, and pray with or for people served by the ministry.
  • Perform required duties of the thrift store team and other duties assigned by the store manager.
  • Model Miracle Hill's core values of being Christ-centered, compassionate, acting with integrity, and pursuing continual growth.
  • Model good work habits, manage time efficiently, and motivate self and others to take initiative.
  • Use delegation and communication skills to convey important information clearly and effectively.
  • Demonstrate servant leadership through humility, personal accountability, flexibility, problem solving, initiative, and conflict resolution.
  • Coach, teach, train, and develop others to establish a productive and positive work environment.
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