Salem Closing Shift Lead

Crumbl Cookies • Salem, NH

6d • $17 - $21

About The Position

Crumbl Cookies is hiring a confident, reliable Closing Shift Lead to take ownership of the evening shift. The role leads and supports the crew through busy periods while helping maintain cookie quality, guest service, and a clean, stocked store prepared for the next morning. The lead sets an example, keeps the team organized and motivated, and steps in wherever needed.

Closing shifts typically run from approximately 4:00 PM to 10:30 PM. Candidates must be available on both Fridays and Saturdays and have dependable, year-round availability. Full-time and part-time opportunities may be available. Pay is $17–$21 per hour, including tips.

Requirements

• Be at least 18 years old.
• Have reliable transportation home after closing.
• Be available for closing shifts, approximately 4:00 PM to 10:30 PM, including both Fridays and Saturdays.
• Have the ability to stand for extended periods and lift up to 25 pounds.
• Bring dependable, positive energy and communicate clearly and respectfully.
• Be able to make decisions, solve problems in the moment, and hold yourself and others accountable.
• Stay organized during busy periods and coach others constructively.

Nice To Haves

• Restaurant or retail leadership experience is helpful.
• Strong team members ready to take their first step into management are also encouraged to apply.

Responsibilities

• Lead and motivate the evening crew.
• Assign stations, delegate tasks, and keep the shift on schedule.
• Maintain excellent cookie quality and presentation.
• Support baking, decorating, packaging, and guest service.
• Handle customer concerns confidently and professionally.
• Monitor food safety, cleanliness, and company standards.
• Complete closing checklists, cash-handling duties, and shift documentation.
• Coordinate cleaning, restocking, and preparation for the next morning.
• Communicate important updates to store leadership.
• Support the team in completing the shift together.

Benefits

• Full-time eligible team members receive two weeks of paid vacation.
• Health insurance options for eligible full-time team members.
• One guaranteed weekend day off for eligible full-time team members.
• 50% off Crumbl products for eligible full-time team members.
• Employee referral bonuses of up to $1,000 for eligible full-time team members.
• 15% tuition discount through Southern New Hampshire University for eligible full-time team members.
• Opportunities for continued leadership development and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed