Closing Shift Leader

Domino's Franchise•Dunlap, TN

About The Position

The Closing Shift Leader is responsible for everything that happens during their shift, setting an example for the crew and ensuring company policies and procedures are followed. Duties include managing staffing, paperwork, inventory, cash, costs, food, customer relations, cleanliness, marketing, scheduling, attendance, and store standards. The position involves customer service and may include delivering products and promotional materials. On-the-job orientation and training are provided. The company describes the work environment as fun, fast-paced, and flexibly scheduled.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to follow written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touchscreen.
Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
Transportation to and from work.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Ability to navigate delivery locations, including adverse terrain, multi-story buildings, private homes, and stairs.
Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays on dollies, bending, reaching, occasional crouching and climbing, and handling hot tools and equipment.

Responsibilities

Oversee all activities and operations during the assigned shift.
Set an example for the crew and ensure all policies and procedures are followed.
Manage staffing, paperwork, inventory, cash, costs, and food operations.
Work to a schedule and maintain store image and standards.
Provide customer service and handle customer relations.
Maintain attendance and punctuality, and contribute to store cleanliness, marketing, and profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as required.
Unload and move deliveries and supplies, including using a hand truck.