CLN Scheduler - DeKalb Orthopedics & Sports Medicine - FT - 1st Shift

HH Health System • Fort Payne, AL

6d • Onsite

About The Position

The CLN Scheduler facilitates communication between patients, staff, and physicians. This role schedules hospital outpatient procedures and admissions in a timely and efficient manner; performs patient checkout procedures; schedules follow-up and referral visits; and collects deductibles and copayments. The position also provides clerical support and systematically initiates and follows up on scheduled events.

Work is performed in an office environment with frequent patient contact and constant, sometimes interruptive, interaction with others. The work may be stressful. The role involves sitting for long periods, stooping, bending, and stretching to reach files and supplies, and occasionally lifting files or paper weighing up to 50 pounds. It requires manual dexterity to use office equipment, viewing and typing on computer screens for extended periods, and vision correctable to 20/20 and normal-range hearing for telephone contacts.

Requirements

• High school diploma or GED required.
• Knowledge of medical business office procedures and practices.
• Knowledge of grammar, spelling, and punctuation for typing patient information.
• Ability to operate a computer and photocopy machine.
• Ability to answer the telephone in a pleasant and helpful manner and speak clearly and concisely.
• Ability to read, understand, and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, employees, supervisors, physicians, and the public.
• Knowledge of the organization’s policies and procedures.
• Effective work habits, including regular attendance, teamwork, initiative, dependability, and promptness.
• Ability to sit for long periods and to stoop, bend, stretch, and occasionally lift files or paper weighing up to 50 pounds.
• Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other necessary office equipment.
• Ability to view and type on computer screens for long periods; vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

Nice To Haves

• Prefer one year of work experience, preferably in a medical office setting.
• Knowledge of medical terminology is desirable.

Responsibilities

• Facilitate communication between patients, staff, and physicians.
• Schedule hospital outpatient procedures and admissions in a timely and efficient manner.
• Perform patient checkout procedures.
• Schedule follow-up and referral visits.
• Collect deductibles and copayments.
• Provide clerical support.
• Initiate and follow up systematically on scheduled events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED