CLN Scheduler - DeKalb Orthopedics & Sports Medicine - FT - 1st Shift

Huntsville Hospital Health System•Fort Payne, AL
•Onsite

About The Position

The CLN Scheduler facilitates communication between patients, staff, and physicians. The role schedules hospital outpatient procedures and admissions in a timely and efficient manner, performs patient checkout procedures, schedules follow-up and referral visits, and collects deductibles and co-pays. It also provides clerical support and systematically initiates and follows up on scheduled events. The position is performed in an office environment with frequent patient contact and constant, sometimes interruptive interaction with others. Work may be stressful. The role involves prolonged sitting and computer use, occasional stooping, bending, and stretching, and occasionally lifting files or paper weighing up to 50 pounds. It requires manual dexterity to use a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20, and hearing must be in the normal range for telephone contacts.

Requirements

  • High school diploma or GED required.
  • Knowledge of medical business office procedures and practices.
  • Knowledge of grammar, spelling, and punctuation for typing patient information.
  • Ability to operate a computer and photocopy machine.
  • Ability to answer the telephone in a pleasant and helpful manner.
  • Ability to speak clearly and concisely.
  • Ability to read, understand, and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with patients, employees, supervisors, physicians, and the public.
  • Knowledge of the organization’s policies and procedures.
  • Effective work habits, including regular attendance, teamwork, initiative, dependability, and promptness.
  • Ability to sit for long periods and to stoop, bend, and stretch for files and supplies.
  • Ability to occasionally lift files or paper weighing up to 50 pounds.
  • Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other necessary office equipment.
  • Ability to view a terminal for long periods without eyestrain or stress; vision correctable to 20/20 and hearing in the normal range for telephone contacts.

Nice To Haves

  • One year of work experience preferred, preferably in a medical office setting.
  • Knowledge of medical terminology desirable.

Responsibilities

  • Facilitate communication between patients, staff, and physicians.
  • Schedule hospital outpatient procedures and admissions in a timely and efficient manner.
  • Perform patient checkout procedures.
  • Schedule follow-up and referral visits.
  • Collect deductibles and co-pays.
  • Provide clerical support.
  • Initiate and follow up on scheduled events systematically.
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