About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, building client relationships, performing product applications, and offering customized recommendations. The role requires enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations; supports promotions and customer outreach; and uses selling tools and digital devices to provide an omnichannel experience. The role also involves learning about products and beauty trends, merchandising and replenishing products, maintaining visual merchandising and hygiene standards, contributing to a positive store culture, and supporting store fulfillment, operations, and asset protection.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort and enjoyment in assisting customers with makeup application and skincare services.
  • Maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

  • Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
  • Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to customer needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel customer experience and speak confidently about inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to build product knowledge, suggestive selling behaviors, artistry skills, and knowledge of beauty trends; encourage repeat client interactions.
  • Merchandise and replenish products, and maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and assist with selling, store operations, and other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
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