About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations; supports promotions and events; and uses selling tools and digital devices to provide a seamless omnichannel experience. The role also includes learning product knowledge and beauty trends, merchandising and replenishing products, maintaining visual and hygiene standards, contributing to a positive store culture, and supporting store fulfillment, operations, and asset protection initiatives.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform the role, along with commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move around all store areas regularly and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort assisting customers with makeup application and skincare services.
  • Maintain required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
  • Deliver excellent service, personalized consultations, clienteling, and product recommendations to build customer loyalty.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner.
  • Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Adapt to changing circumstances and support selling and store operations with other assigned tasks.
  • Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
  • Assist customers with makeup application and skincare services.
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