Clinician Master's / Clinical Care Manager

Center for Human Development (CHD)•East Longmeadow, MA

15d•Onsite

About The Position

The Clinician Master's / Clinical Care Manager is the primary behavioral health clinician at Heron House, an 18-bed residential program in East Longmeadow, Massachusetts. Heron House provides specialized, 24-hour care for adults living with serious mental illness, complex medical conditions, and behavioral health needs. The role bridges psychiatric treatment, nursing care, and direct support. The clinician provides individual therapy, direct care management, and treatment planning to support high-quality, person-centered care that honors residents’ dignity and supports their wellness and independence. The position also coordinates care with internal and external providers, contributes clinical consultation and crisis support to staff, and supports discharge planning and community reintegration.

Requirements

Master’s degree in Social Work (MSW), Mental Health Counseling, Psychology, or a related behavioral health field.
License-eligible or independently licensed in Massachusetts.
Valid driver’s license and reliable transportation.
Proficiency with Electronic Health Record (EHR) systems.

Nice To Haves

LICSW, LCSW, or LMHC licensure is strongly preferred.
Prior experience working with adults living with serious mental illness, co-occurring disorders, or complex medical conditions in residential, community, or integrated care settings is preferred.
Strong clinical judgment and crisis intervention abilities.
Commitment to documentation accuracy.
Recovery-oriented, trauma-informed approach centered on resident choice and dignity.
Passion for integrating medical and behavioral health care into a cohesive treatment plan.

Responsibilities

Deliver comprehensive assessments, diagnostic evaluations, and individual psychotherapy using evidence-based practices.
Facilitate therapeutic and psychoeducational groups.
Coordinate treatment across nursing, psychiatric, medical, and residential teams.
Lead care coordination with external providers, hospitals, state agencies (DMH), guardians, and families.
Develop and update individualized treatment plans in the EHR.
Maintain timely clinical documentation in accordance with agency, DMH, and licensing standards.
Serve as a core member of the interdisciplinary care team.
Provide clinical consultation, case management guidance, and crisis intervention support to residential and nursing staff.
Assist with discharge planning, care transitions, and community reintegration to promote long-term stability.