Clinician Licensing and Credentialing Support Specialist

Advocate Health and Hospitals Corporation•Milwaukee, WI

1d•Remote

About The Position

The Clinician Licensing and Credentialing Support Specialist supports clinician licensing, pre-credentialing, and credentialing coordination across regions. The role serves as a subject matter expert on state-specific licensing requirements for physicians and advanced practice providers, explains regulations and application requirements, and monitors licensing timelines. It leads intake and quality review of clinician documentation and oversees prerequisite steps so credentialing can begin with sufficient lead time for anticipated start dates. The specialist tracks credentialing milestones in enterprise systems, identifies and escalates risks or delays, and coordinates information and handoffs among recruitment, medical staff services, managed care, and government enrollment teams. The role also supports standardized forms, terminology, and tracking tools; recommends workflow improvements; and provides clear guidance to clinicians and internal stakeholders on timelines, documentation, onboarding expectations, and next steps. This is a fully remote, full-time position scheduled Monday through Friday for 40 hours per week, with flexible scheduling between 6 a.m. and 5 p.m. The role requires a private, secure, distraction-free work environment, high-speed internet, and appropriate technology. Work involves prolonged sitting, typing, and computer use, as well as participation in virtual meetings during standard business hours.

Requirements

Bachelor’s degree in Healthcare Administration, Business, or a related field, or equivalent experience.
2–4 years of experience in a healthcare environment, including exposure to clinical role structures and general healthcare system operations.
Strong organizational skills and ability to manage multiple priorities and competing timelines.
Clear, professional communication skills for interacting with clinicians and internal partners.
Ability to identify issues, escalate appropriately, and support timely problem resolution.
Ability to adapt to evolving requirements and maintain accuracy in a fast-paced environment.
Commitment to confidentiality and appropriate handling of sensitive information.
Ability to work in a private, secure, distraction-free environment.
High-speed internet connection and appropriate technology to perform job duties.

Nice To Haves

Registered Nurse license issued by the state in which the team member practices, or Licensed Clinical Social Worker (LCSW) or LCSW-A working toward full licensure with Certified Case Management (CCM) certification.
Master’s degree in Healthcare Administration, Business, or a related field.
Experience supporting clinician licensing or credentialing processes within a healthcare setting.
Working knowledge of state-specific licensing requirements across multiple clinician types.
Ability to interpret regulations and translate them into clear, actionable guidance.
Familiarity with enterprise credentialing systems or workflow management tools.

Responsibilities

Serve as a subject matter expert on state-specific licensing requirements for physicians and APPs; interpret regulations and explain application and documentation needs.
Monitor state licensing processing timelines, anticipate delays, and help keep licensure efforts on track.
Lead intake and thorough review of clinician documentation for accuracy, completeness, and compliance with state-specific requirements.
Maintain an organized documentation process that prepares materials for downstream credentialing and helps prevent delays.
Oversee pre-credentialing workflows, including documentation intake, licensing progress monitoring, and confirmation of credentialing site details.
Track timelines and dependencies so credentialing can begin with sufficient lead time to meet anticipated start dates.
Track credentialing milestones and status updates in enterprise systems across clinicians, sites, and regions.
Identify risks and delays, escalate barriers to appropriate stakeholders, and facilitate information flow to keep credentialing activities moving forward.
Partner with recruitment, medical staff services, managed care, and government enrollment teams to align intake workflows and ensure accurate handoffs.
Facilitate exchange of site details, credentialing needs, and anticipated start dates from offer acceptance through onboarding and into patient care.
Identify coordination gaps, clarify roles, and promote shared understanding of timelines and dependencies.
Support standardized forms, terminology, and tracking tools across credentialing workflow stages.
Identify workflow gaps, recommend improvements, and share feedback to improve clarity, consistency, and operational efficiency.
Communicate licensing timelines, required documentation, and onboarding expectations to clinicians and internal stakeholders.
Explain requirements, set realistic expectations, and clarify stakeholders’ roles and next steps throughout pre-credentialing and onboarding.