Credentialing and Licensing Coordinator

Marin Community Clinics•Novato, CA

1d•$32 - $36•Hybrid

About The Position

Marin Community Clinics (MCC), founded in 1972, is a multi-clinic network providing integrated primary care, dental, behavioral, specialty, and referral services. As a Federally Qualified Health Center (FQHC), MCC serves nearly 40,000 individuals annually in Marin County and has received national awards from HRSA. The Credentialing and Licensing Coordinator is responsible for maintaining MCC's organizational licenses, permits, registrations, and regulatory records, as well as supporting the initial credentialing and recredentialing processes for clinical staff. This role involves coordinating complete and timely files for review and approval, monitoring expirations and renewal cycles, and escalating any barriers that could impact workforce readiness or clinic operations.

Requirements

Bachelor's degree in healthcare administration, business, public administration, or a related field; equivalent relevant education and experience may be considered.
Three years of healthcare credentialing, licensing, medical staff services, accreditation, regulatory operations, or related experience.
Experience with primary-source verification, credentialing databases, expiration tracking, committee preparation, and confidential records.
Proficiency with credentialing systems, Microsoft 365, shared repositories, spreadsheets, and reporting tools.
Strong organization, accuracy, attention to detail, follow-through, and deadline management.
Ability to interpret requirements, identify missing or inconsistent information, and maintain defensible documentation.
Sound judgment regarding when to proceed, verify, pause, or escalate.
Clear written and verbal communication and ability to coordinate work across clinical and administrative teams.
Professional discretion, adaptability, and commitment to patient-centered service, integrity, and continuous improvement.

Nice To Haves

FQHC or multi-site ambulatory healthcare experience and familiarity with California licensing, HRSA, payer, and Joint Commission requirements.
National Association Medical Staff Services (NAMSS) credentialing education or certification.
Bilingual English/Spanish skills.

Responsibilities

Maintain an accurate inventory, renewal calendar, postings, and audit-ready files for licenses, permits, registrations, certificates, fees, and agency correspondence.
Coordinate applications, renewals, amendments, relocations, service changes, closures, and terminations within required timeframes.
Support applicable California Department of Public Health (CDPH), California State Board of Pharmacy, laboratory, radiologic, dental, medical-waste, hazardous-material, fire, occupancy, and local business requirements.
Monitor agency communications and promptly escalate questions, deficiencies, or time-sensitive issues to accountable leaders and Compliance.
Coordinate with HRSA scope, payer enrollment, NPI, Facilities, Finance, Pharmacy, and other owners to keep site and service information aligned.
Coordinate initial credentialing and recredentialing for licensed independent practitioners and other assigned clinical workforce members in accordance with MCC policy and applicable accreditation, HRSA, and payer requirements.
Collect and review applications, attestations, disclosures, supporting documents, and requested updates; identify omissions, inconsistencies, and items requiring follow-up.
Complete and document required primary-source verifications, including licensure, education, training, board status, work history, references, sanctions, exclusions, malpractice history, NPDB, and DEA or CURES information when applicable.
Monitor expiring credentials and recredentialing cycles; conduct timely outreach and escalate incomplete or overdue requirements before they affect eligibility to practice.
Maintain accurate provider demographics, credentialing data, verification dates, documents, status, and workflow activity in the approved credentialing system.
Protect confidential credentialing, peer-review, workforce, and provider information in accordance with MCC requirements.
Prepare complete credentialing and privileging files, summaries, reports, and agenda materials for the Credentialing and Privileging Committee and other required approval bodies.
Coordinate initial, renewed, or revised privileges so requested services, sites, competencies, and supporting documentation are clearly presented for review.
Obtain required competency, peer-review, OPPE, FPPE, or other reappointment information from responsible clinical leaders when applicable.
Document approvals, conditions, effective dates, expiration dates, and follow-up actions; credentialing and privileging decisions remain with authorized committees and leaders.
Maintain organized, audit-ready credentialing and licensing records and produce reports for leadership, committee, survey, audit, and operational needs.
Coordinate with clinical leadership, Human Resources, Payer Enrollment, Compliance, Operations, Quality, and others to resolve dependencies and maintain aligned records.
Communicate requirements and deadlines clearly, track assigned actions, and escalate unresolved risks or delays through the defined management pathway.
Perform other related duties and projects as assigned.