Clinician Licensing and Credentialing Support Specialist

Advocate Health•Milwaukee, WI

1d•$29 - $43•Remote

About The Position

The Clinician Licensing and Credentialing Support Specialist supports clinician licensing and pre-credentialing activities across regions. The role provides guidance on state-specific licensing requirements for physicians and advanced practice providers (APPs), reviews clinician documentation, oversees pre-credentialing workflows, and coordinates credentialing milestones to help keep activities aligned with anticipated start dates. The specialist works closely with clinicians and internal teams to support timely, accurate transitions from offer acceptance through onboarding and into patient care. This fully remote position is scheduled Monday through Friday for 40 hours per week, with flexible scheduling between 6 a.m. and 5 p.m. The role requires a private, secure, distraction-free workspace, high-speed internet, and appropriate technology. Work involves prolonged sitting, typing, and computer use, as well as participation in virtual meetings, trainings, and collaboration sessions during standard business hours. The required education is a bachelor’s degree in Healthcare Administration, Business, or a related field, or equivalent experience. Candidates must have 2–4 years of healthcare-environment experience, including exposure to clinical role structures and general healthcare system operations. A master’s degree and experience supporting clinician licensing or credentialing are preferred. Advocate Health describes a comprehensive Total Rewards offering that includes paid time off; medical, dental, vision, life, and short- and long-term disability benefits; flexible spending accounts; adoption assistance and paid parental leave; employer-matched defined contribution retirement plans; financial wellness programs; and educational assistance. Eligibility may depend on FTE or employment status.

Requirements

Bachelor’s degree in Healthcare Administration, Business, or a related field, or equivalent experience.
2–4 years of experience in a healthcare environment, including exposure to clinical role structures and general healthcare system operations.
Strong organizational skills and ability to manage multiple priorities and competing timelines.
Clear, professional communication skills for interacting with clinicians and internal partners.
Ability to identify issues, escalate appropriately, and support timely problem resolution.
Ability to adapt to evolving requirements and maintain accuracy in a fast-paced environment.
Commitment to confidentiality and appropriate handling of sensitive information.
Ability to work in a private, secure, and distraction-free environment.
High-speed internet connection and appropriate technology to perform job duties.
Ability to participate in virtual meetings, trainings, and collaboration sessions during standard business hours.

Nice To Haves

Master’s degree in Healthcare Administration, Business, or a related field.
Experience supporting clinician licensing or credentialing processes within a healthcare setting.
Working knowledge of state-specific licensing requirements across multiple clinician types.
Ability to interpret regulations and translate them into clear, actionable guidance.
Familiarity with enterprise credentialing systems or workflow management tools.
Registered Nurse license issued by the state in which the team member practices, or Licensed Clinical Social Worker (LCSW) or LCSW-A working toward full licensure with Certified Case Management (CCM) certification.

Responsibilities

Serve as a subject matter expert on state-specific licensing requirements for physicians and APPs; interpret regulations and guide clinicians through required applications and documentation.
Monitor state processing timelines, anticipate delays, and help keep licensure efforts on track.
Receive and thoroughly review clinician documentation across regions for accuracy, completeness, and alignment with state-specific requirements.
Maintain an organized documentation process that prepares materials for downstream credentialing and helps prevent delays.
Oversee the pre-credentialing workflow, ensuring prerequisite steps—including documentation intake, licensing progress monitoring, and confirmation of credentialing site details—are completed in the correct sequence and on schedule.
Track timelines and dependencies so credentialing can begin with sufficient lead time and align with anticipated start dates.
Track credentialing milestones and status updates in enterprise systems across clinicians, sites, and regions.
Identify risks or delays, escalate barriers to appropriate stakeholders, and facilitate information flow to keep credentialing activities moving forward.
Partner with recruitment, medical staff services, managed care, and government enrollment teams to align intake workflows and ensure accurate handoffs.
Coordinate information about site details, credentialing needs, and anticipated start dates to support transitions from offer acceptance through onboarding and into patient care.
Support standardized forms, terminology, and tracking tools across credentialing workflows.
Identify workflow gaps, recommend improvements, and provide feedback to enhance clarity, reduce variation, and improve operational efficiency.
Serve as a point of contact for clinicians and internal stakeholders, explaining licensing timelines, required documentation, and onboarding expectations.
Set realistic expectations and clarify stakeholder roles and next steps throughout pre-credentialing and onboarding.
Perform other related duties as required.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match.
Financial wellness programs.
Educational Assistance Program.
Competitive compensation and potential premium pay for select positions.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.