Clinical Trial Navigator I

Javara•Savannah, GA

12d

About The Position

The Clinical Trial Navigator I serves as the lead navigator for at least one clinical study, taking ownership of its enrollment plan and strategies. The role works to improve the patient experience without compromising safety and provides customer service to patients, study participants, healthcare partners, investigators, sponsors, and vendors. The navigator identifies and contacts potential participants, screens and enrolls them in appropriate studies, supports retention, and builds relationships with local communities and clinical-trial partners. The position supports accurate and scientifically sound study conduct by maintaining source data and study records, documenting patient visits, completing sponsor case report forms, resolving queries promptly, and keeping documentation audit ready. Responsibilities also include reporting adverse events and product deviations, following study protocols and applicable procedures and requirements, conducting informed consent, educating research and healthcare staff about study procedures, coordinating and conducting patient visits, and communicating or escalating issues to support timely resolution. The role performs clinical and laboratory activities such as obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples. The position operates in a professional environment with usually light-to-moderate noise. Regional travel may be up to 30%, with occasional travel to other regions or Javara headquarters in Winston-Salem, North Carolina. A drug screen and background check are required before employment. Duties may change, and additional tasks may be assigned.

Requirements

Associate or bachelor's degree in a related field, or equivalent industry experience.
At least 1 year of experience in healthcare or a related field, including hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.
Ability to travel regionally up to 30%, with occasional travel to other regions or Javara headquarters in Winston-Salem, North Carolina.
Successful completion of a pre-employment drug screen and background check.

Responsibilities

Improve the patient experience while maintaining safety.
Provide customer service to patients and participants, healthcare partners, investigators, sponsors, and vendors.
Lead at least one clinical study by owning its enrollment plan and strategies.
Execute enrollment plans by identifying and contacting potential participants, screening them, and enrolling them in suitable studies.
Build effective working relationships with colleagues, patients, investigators, and internal and external clinical-trial partners.
Contribute to patient-retention strategies and build relationships within local communities.
Maintain scientific integrity and accurately record source data, patient visit data, CTMS and electronic reporting system information, sponsor case report forms, and query resolutions.
Keep study documentation up to date and audit ready, including records of adverse events and investigational product deviations.
Follow SOPs, GCPs, study protocols, OSHA requirements, PPE practices, and other regulatory requirements.
Conduct and document informed consent.
Educate research team members and healthcare system staff on study procedures, including investigational product dosing and monitoring requirements.
Coordinate and schedule patient visits and conduct visits according to protocols.
Communicate and escalate issues to support responsiveness and resolution with healthcare partners and external stakeholders.
Perform clinical and laboratory tasks, including obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
Consider the immediate impact of the role on clinical trials and demonstrate Javara’s core values, including teamwork, collaboration, and relationship-building.
Perform additional tasks as assigned.