Clinical Trial Navigator I

Javara•Albany, GA

About The Position

The Clinical Trial Navigator I leads enrollment for at least one clinical study, carrying out enrollment plans and strategies to meet or exceed study goals. The role identifies, contacts, and screens potential participants, supports retention, and builds relationships with patients, investigators, colleagues, healthcare partners, and other clinical-trial stakeholders. It coordinates and conducts protocol-based patient visits and contributes to the informed-consent process, study education, and research-team support. The position maintains accurate study data and documentation, including source records, CTMS and electronic reporting entries, sponsor case report forms, adverse events, deviations, and timely query resolution. It follows SOPs, Good Clinical Practices, protocols, OSHA requirements, PPE practices, and other regulatory requirements. Clinical and laboratory activities include obtaining vital signs, performing phlebotomy and EKGs, and collecting, processing, and shipping bodily samples. The role works in a professional environment with usually light to moderate noise and may require up to 30% regional travel, with occasional travel to other regions or Javara headquarters in Winston-Salem, North Carolina. A drug screen and background check are required. Duties may change, and additional tasks may be assigned.

Requirements

Associate’s or bachelor’s degree in a related field, or equivalent industry experience.
At least 1 year of experience in healthcare or a related field that includes hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.
Ability to meet the role’s physical demands, including occasional lifting or moving of up to 25 pounds.
Successful completion of a pre-employment drug screen and background check.

Responsibilities

Improve the patient experience without compromising safety.
Provide excellent customer service to patients, participants, healthcare partners, practice site investigators, sponsors, and vendors.
Lead the enrollment effort for at least one clinical study by owning its enrollment plan and strategies.
Identify and contact potential participants, screen them, and enroll them in suitable studies to meet enrollment goals.
Build effective working relationships with colleagues, patients, investigators, and internal and external clinical-trial partners.
Support enrollment goals through patient-retention strategies and relationships in local communities.
Maintain scientific integrity and accurate source data, including patient visit data in source records, CTMS, electronic reporting systems, and sponsor case report forms; resolve queries in a timely manner.
Keep study documentation current and audit ready, including reporting adverse events and investigational-product deviations.
Follow SOPs, GCPs, protocols, OSHA requirements, PPE practices, and other regulatory requirements.
Conduct and document informed-consent processes.
Educate research-team members and healthcare-system staff about study procedures, including investigational-product dosing and monitoring.
Coordinate and schedule patient visits and conduct visits according to protocols.
Communicate and escalate issues appropriately to support responsiveness and resolution with healthcare partners and external stakeholders.
Perform clinical and laboratory tasks, including obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
Consider the immediate impact of the role on clinical trials and demonstrate Javara’s Core Values, including teamwork, collaboration, and cultivating relationships with healthcare-system representatives.
Perform additional tasks as assigned.