Clinical Trial Navigator I

Javara•Mankato, MN

About The Position

As a Clinical Trial Navigator I with Javara, you will coordinate and administer clinical trials, reporting to the Manager of Site Operations and the Principal Investigator or designee. You will contribute to patient enrollment across a variety of clinical trials and implement and coordinate study procedures with research participant safety as a guiding principle. The role includes leading enrollment activities for assigned studies, coordinating participant visits, maintaining accurate and audit-ready study records, supporting participant retention, and conducting clinical and laboratory procedures. The position operates in a professional environment with usually light to moderate noise. It may require up to 30% regional travel, with occasional travel to other regions or Javara headquarters in Winston-Salem, NC. A drug screen and background check are required before employment.

Requirements

Associate or bachelor’s degree in a related field, or equivalent industry experience.
At least 1 year of experience in healthcare or a related field, including hands-on clinical functions such as taking vitals, performing EKGs, and phlebotomy.
Ability to meet the physical demands of the position, including regularly using hands to reach, handle, or feel objects, tools, or controls and talking and hearing; frequently standing, walking, and sitting; occasionally lifting or moving up to 25 pounds; and using close and distance vision and adjusting focus.
Drug screen and background check required.

Responsibilities

Seek to improve the patient experience without compromising safety.
Provide customer service to patients and participants, healthcare partners and practice staff, investigators, sponsors, and vendors.
Lead as the Clinical Trial Navigator for at least one study, owning its enrollment plan and strategies to meet or exceed expectations.
Execute enrollment plans by identifying and contacting potential participants and screening them for suitable studies.
Build effective working relationships with colleagues, patients, investigators, and internal and external clinical-trial partners.
Support enrollment goals through participant retention strategies and relationships in local communities.
Maintain scientific integrity and accurate source data, including visit data in source records, CTMS, and electronic reporting systems; complete sponsor case report forms and resolve queries promptly.
Keep study documentation current and audit ready, including reporting adverse events and investigational-product deviations.
Follow SOPs, GCPs, protocols, OSHA requirements, PPE practices, and other regulatory requirements.
Conduct and document the informed consent process.
Inform and educate research team and healthcare system staff about study procedures, including investigational-product dosing and monitoring requirements.
Coordinate and schedule patient visits and conduct them according to protocols.
Communicate and escalate issues appropriately to support responsiveness and resolution with healthcare partners and external stakeholders.
Perform clinical and laboratory skills, including therapeutic-area-specific procedures, taking vitals, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
Consider the immediate impact of the role on clinical trials and demonstrate Javara’s core values, including teamwork, collaboration, and relationship-building with healthcare system representatives.
Perform additional tasks as assigned.