Clinical Trial Navigator I

Javara•Mankato, MN

About The Position

As a Clinical Trial Navigator I with Javara, you coordinate and administer clinical trials and report to the Manager of Site Operations and the Principal Investigator or designee. You contribute to patient enrollment across a variety of clinical trials and implement and coordinate study procedures with research participant safety as the guiding principle. The position operates in a professional environment with usually light to moderate noise and may require up to 30% regional travel, with occasional travel to other regions or Javara headquarters in Winston-Salem, NC. A drug screen and background check are required before employment. The description covers essential functions but is not an exhaustive list; duties and responsibilities may change at any time.

Requirements

Associate or bachelor’s degree in a related field, or equivalent industry experience.
At least 1 year of experience in healthcare or a related field, including hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.
Ability to meet the position’s physical demands, with reasonable accommodations where applicable.

Responsibilities

Improve the patient experience without compromising safety, and provide excellent customer service to patients, participants, healthcare partners, practice investigators, sponsors, and vendors.
Lead at least one clinical study as the Clinical Trial Navigator, owning its enrollment plan and strategies to achieve or exceed expectations.
Execute enrollment plans by identifying and contacting potential participants, screening them, and enrolling them in suitable studies.
Build effective working relationships with colleagues, patients, investigators, and internal and external clinical-trial partners.
Support enrollment goals through patient-retention strategies and relationships within local communities.
Maintain scientific integrity and accurate source data, including patient visit data, CTMS and electronic reporting records, sponsor case report forms, and timely query resolution.
Keep study documentation up to date and audit ready, including reporting adverse events and investigational-product deviations.
Follow SOPs, GCPs, protocols, OSHA requirements, proper PPE practices, and other regulatory requirements.
Conduct and document the informed consent process.
Inform and educate research-team and healthcare-system staff about study procedures, including investigational-product dosing and monitoring requirements.
Coordinate and schedule patient visits and conduct them according to protocols.
Communicate and escalate appropriately to support responsiveness and resolution with healthcare partners and other external stakeholders.
Perform clinical and laboratory tasks, including obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
Consider the immediate impact of the role on clinical trials and demonstrate Javara’s core values, including teamwork, collaboration, and relationship-building with healthcare-system representatives.
Perform additional tasks as assigned.