Clinical Trial Material (Kitting) Third Shift Supervisor

IQVIA • Marietta, GA

4d

About The Position

IQVIA Laboratories is seeking a Clinical Trial Material (Kitting) Third Shift Supervisor in Marietta, Georgia. The role leads daily clinical trial material kitting operations in a regulated, high-volume production environment, with responsibility for on-time delivery, quality compliance, and team performance. The supervisor partners with Project Services, Warehouse, Logistics, Quality, and IT to maintain operational continuity and address production risks.

The supervisor leads, coaches, trains, and develops approximately 15 direct reports; manages daily production schedules and work-order priorities; coordinates cross-functional communication; prepares production files and reports; and supports investigations into quality, customer, and operational issues. The position ensures compliance with applicable GMP, OSHA, SOP, training, and regulatory requirements while supporting continuous improvement.

The core schedule is third shift, 11:00 p.m. to 6:00 a.m., with potential coverage from 2:00 p.m. to 11:00 p.m. based on business needs. Overtime, weekends, and holidays may be required for critical business needs and accelerated clinical trial timelines. The annualized potential base pay range is $58,400 to $121,700; actual pay may vary based on qualifications, location, and schedule. Incentive compensation and benefits may also be offered depending on the position.

Requirements

• Associate's degree or educational equivalent; an equivalent combination of education, training, and experience may be accepted in lieu of a degree.
• 3–4 years of relevant experience, including 1 year in a leadership capacity, or an equivalent combination of education, training, and experience.
• Working knowledge of Microsoft Excel, Outlook, and PowerPoint.
• Working knowledge of applicable hazardous goods shipping regulations and regulated manufacturing requirements.
• Effective leadership, coaching, and team-development skills in a fast-paced production environment.
• Excellent organizational skills, attention to detail, and ability to manage competing priorities.
• Strong written and verbal communication skills with a customer-focused approach.
• Ability to establish and maintain effective working relationships with employees, managers, clients, and cross-functional partners.
• Flexibility to work core third-shift hours of 11:00 p.m. to 6:00 a.m., with potential coverage from 2:00 p.m. to 11:00 p.m. based on business needs.
• Flexibility to support overtime, weekends, and holidays when required by critical business needs and accelerated clinical trial timelines.

Nice To Haves

• Experience using production, laboratory, or enterprise systems.
• Familiarity with LTMS, TOPCAT, QLIMS, and Power BI.

Responsibilities

• Lead, coach, train, and develop a team of approximately 15 direct reports.
• Manage daily production schedules and prioritize urgent, same-day, future-dated, and business-critical work orders.
• Act as the first point of contact for production issues and escalate unresolved matters to CTM management.
• Coordinate with Warehouse, Logistics, Quality, Project Services, and IT to prevent production delays and resolve operational issues.
• Lead daily cross-functional meetings and communicate production priorities, risks, constraints, and performance updates.
• Prepare production files and reports using LTMS, TOPCAT, QLIMS, Power BI, and other enterprise platforms.
• Support root cause investigations involving quality incidents, customer complaints, operational incidents, and in-process deviations.
• Ensure compliance with GMP, OSHA, SOP, training, and applicable regulatory requirements.
• Support continuous improvement initiatives.

Benefits

• The company describes integrated benefits and resources supporting employees' and families' physical, mental, emotional, financial, and social well-being.
• Depending on the position offered, health and welfare benefits and other benefits may be offered.
• Depending on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree