Clinical Training Specialist - Boston, MA / Albany, NY

Siemens Healthineers•Boston, MA

2d•$121,250 - $166,716•Remote

About The Position

Varian Medical Systems, a Siemens Healthineers company, is hiring a Clinical Training Specialist (CSL) to support Varian Interventional Solutions (VIS) in the Boston, MA and Albany, NY area. The role provides in-person case coverage, clinical education, and first-line technical support for VIS products. The specialist trains physicians, nurses, and hospital staff on proper product use and provides hands-off clinical support during procedures. They manage equipment, disposables, and procedural documentation; support product installations and customer training; contribute to medical affairs activities; and represent VIS at trainings, demonstrations, and industry events. The position requires clinical knowledge of IR/CT, operating-room protocols, and sterile technique, excellent communication skills, and the ability to work in fast-paced procedural environments. Regional and local travel is approximately 50%.

Requirements

Clinical background; IR/CT Technician, Operating Room Nurse, or Surgical Technician experience is preferred.
Knowledge or experience with IR suites, operating-room protocols, and sterile technique.
Ability to work in a high-intensity, fast-paced environment.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Analytical approach and ability or desire to solve problems.
Ability to work as part of a team.
Ability to lift approximately 150 pounds.
Ability to travel regionally and locally approximately 50% of the time.
Must hold a valid driver's license in the state of residence and have a satisfactory driving record.
Must meet and maintain applicable client Vendor Credentialing requirements for full site access; these may include identification verification, background checks, drug screens, immunizations, annual TB testing, and healthcare training.

Nice To Haves

Bachelor’s degree in a related field.
Experience supporting vascular procedures.
Experience supporting tissue ablation procedures.

Responsibilities

Provide in-person case coverage and ensure products and ancillary components are available for each case.
Complete and process procedure-related paperwork, track and report customer complaints, and ensure physicians and staff have current information.
Manage disposable inventory sufficient to cover the assigned case load and bring products, including Microwave and Cryoablation generators, to cases as required.
Train and educate physicians and hospital staff on assigned VIS products.
Provide on-site clinical support during procedures while maintaining a hands-off posture regarding direct patient contact.
Determine customer training needs and use engineering documentation, such as Operators Manuals and DFUs, to develop course content.
Coordinate or lead customer and employee training classes and conduct presentations at seminars, training programs, and trade shows as needed.
Provide demonstration support at local, regional, and national customer events.
Perform new installation support to ensure products work as specified.
Provide first-line technical service support with Engineering or Field Service Engineer oversight when necessary.
Collaborate with the VIS Medical Affairs Team and assist Medical Education, Medical Information, and Medical Science Liaisons as required.
Document day-to-day interactions with physician customers.
Provide competitive product performance information to headquarters marketing or engineering groups.