Clinical Technology Product Manager

CVS Health•Hartford, CT

7d•$106,605 - $260,590

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Product Manager, you will lead the strategy, solutioning, and execution of a value stream within the DDAT G&A product team, shaping the end-to-end experience and ensuring the work delivered drives meaningful outcomes for members, providers and Aetna. From defining and prioritizing the problems that matter most to ensuring solutions deliver real impact, you will operate across teams, systems, and stakeholders to move work forward while helping strengthen a product mindset across how we build and deliver.

Requirements

7+ years required experience in software product management, with demonstrated success in leading large-scale enterprise products/capabilities
5+ years’ experience facilitating cross-functional teams, including engineering, architecture and UX supporting or leading product transformation efforts
3+ years’ experience working in an agile environment and leading decentralized teams
1+ years of mentoring and coaching colleagues
Experience owning and evolving product strategy in complex environments
Strong product judgment with the ability to prioritize based on value and make balanced, insightful decisions considering both product and business impact
Ability to quickly understand product, operational, market, and business contexts
Skilled at influencing, aligning, and driving decisions across teams, partners, and stakeholders
Ability to work across teams and systems without direct ownership
Comfortable operating in ambiguity and leading through change
Experience with product discovery and outcome-driven development
Clear, concise communicator who can tailor messaging based on audience
Experience influencing ways of working and coaching others in product practices
Comfortable leading team discussions, facilitating alignment, and driving decisions
Strong negotiation, organizational, management, analytical, and people skills
Able to clearly communicate how product strategy connects to portfolio and business goals, and how it translates into execution
Self-starter who proactively jumps in to support the team where needed
Creates an inclusive and psychologically safe environment where individuals can bring their full selves to work

Nice To Haves

Experience in healthcare and/or health insurance industry
Prior experience with claims or appeals systems or processing
Experience with AI tools: MS Copilot, Claude
Technology acumen
Data-driven decision making and quantitative analysis skills
Strong understanding of engineering and software development concepts and practices
Strong communication and interpersonal skills
Ability to make informed decisions in high-pressure environments
Passion for improving consumer experiences

Responsibilities

Define the strategy, outcomes, and roadmap for your value stream aligned to the G&A vision
Translate complex business and customer problems into clear, value-driven priorities
Partner with engineering, design, business, and data to deliver meaningful product solutions
Ensure work is tied to measurable value (customer outcomes, business impact, operational efficiency)
Continuously evaluate where to invest, pivot, or stop based on data, discovery, and results
Partner with business stakeholders to understand operational workflows, business strategy, and key use cases, and use that context to inform product decisions
Ensure alignment between your value stream and broader G&A strategy, connecting work to end-to-end outcomes and enterprise value
Work across multiple teams and backlogs to ensure the right work happens, even when you don’t own all the pieces
Identify dependencies, surface tradeoffs, and drive decisions to keep progress moving
Drive cross-functional decision-making and alignment on strategy, priorities, and execution across business, operational, and technical partners and stakeholders
Engage leadership and stakeholders to gather feedback and evolve strategy and roadmap over time
Lead ongoing product discovery to understand member, provider and business needs
Evaluate current product state using customer feedback, product analysis, data, and stakeholder input
Incorporate market, industry, and competitive insights to inform product direction
Synthesize qualitative and quantitative insights across research and data to shape product direction, validate decisions, and refine prioritization
Develop and communicate discovery readouts that synthesize qualitative and quantitative insights, including research, product data, and market context, to inform stakeholders, cross-functional teams, and leadership
Model and reinforce a product mindset across teams, helping drive change and evolve how product is practiced within G&A and across Aetna