Clinical Technology Education Specialist

Q-Centrix

20h • $80,000 - $90,000

About The Position

As a Clinical Technology Education Specialist, you will play a critical role in driving adoption, engagement, and effective use of our proprietary technology, Q-Apps. We are looking for someone who enjoys collaborating with others to take ideas and vision through execution, thrives in ambiguity, and prefers shaping new approaches and processes over working within clearly defined direction and established protocols. In this role, you will design, deliver, and scale impactful education programs that empower internal and external users to confidently use our Q-Apps technology to curate clinical data and use the insights from that data to improve hospital operations and patient outcomes. This role blends product expertise, instructional design, and stakeholder engagement to ensure our customers gain maximum value from our technology.

Requirements

• Bachelor’s degree in Education, Instructional Design, or related field.
• 2-5 years of experience in product education, training, or instructional design, ideally within healthcare technology, SaaS, or clinical systems.
• Strong knowledge of adult learning principles, instructional design methodologies, and digital learning tools, including AI‑enabled learning technologies (e.g., Articulate, Captivate, Camtasia, Synthesia, WellSaid Labs).
• Exceptional communication, presentation, and facilitation skills for diverse audiences (clinicians, administrators, executives).
• Comfortable working in an AI‑enabled, evolving environment and adapting as tools and capabilities mature
• Ability to translate technical information into simple, effective, user-friendly training.
• Proven ability to manage multiple projects and deliver high-quality content under tight timelines.
• Legally able to work in the United States without sponsorship

Nice To Haves

• Familiarity with healthcare workflows, compliance standards (HIPAA, FDA, etc.), and clinical terminology.

Responsibilities

• Design, develop, and deliver product education programs to drive adoption and proficiency in our clinical data curation technology solutions.
• Create role-based learning paths tailored to various internal and external user profiles.
• Partner with Product, Clinical Services, Partner Success, and Implementation teams to ensure education is aligned with product updates, best practices, and customer needs.
• Develop engaging training content to ensure internal and external users effectively understand and adopt the product, including eLearning modules, videos, job aids, quick reference guides, and knowledge base articles.
• Occasionally facilitate live or virtual learning experiences, such as webinars or technology training sessions, to support user adoption and engagement.
• Maintain and update learning materials in line with new product releases and regulatory requirements.
• Leverage modern instructional design methodologies and adult learning principles.
• Maintain an expert-level understanding of the product, its features, and applications, and act as a go-to resource for customers and internal teams.
• Measure program effectiveness through learner analytics, adoption metrics, and customer feedback, and continuously refine approaches.
• Develop and implement best practices and efficient processes for delivering product education and support to enhance quality and consistency.

Benefits

• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees