Clinical Technician II

Midwest Vision Partners • Jackson Township, OH

18d • Onsite

About The Position

The Ophthalmic Technician participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, including visual acuity, tonometry, and lensometry. The role also maintains accurate patient charts and records and helps maintain the clinic environment, including sterilization and cleaning.

The position is scheduled Monday through Friday, 8 a.m. to 5 p.m., with no weekends. The technician must be willing to commute to the North Canton main office and to Canton when needed.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 pounds.
• Proficiency in all OT I and OT II duties.
• More than two years of experience.

Nice To Haves

• Experience with electronic medical records (EMR).
• Knowledge of medical terminology.
• Typically, 3–5 or more years of experience.
• Eligibility for COA, COT, or COMT.

Responsibilities

• Interact with patients to gather information accurately and enter it into the electronic medical records system.
• Explain what patients should expect during visits and communicate delays or other changes.
• Document patients' chief complaints, present illnesses, and past medical histories.
• Record information accurately in the EMR according to established standards and physician requirements.
• Conduct tests and measure eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate patients' eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments in exam or treatment rooms, including preparing patients for sterile procedures.
• Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians.
• Safeguard medical records, complete diagnostic and procedure coding, and protect confidential patient information in accordance with HIPAA requirements.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Demonstrate basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
• Stay current with technologies and medications and answer general patient questions.
• Assist team members and complete other special projects as requested.
• Help maintain the clinic environment, including sterilization and cleaning.

Benefits

• Competitive wages.
• Robust benefits package including medical, dental, life, and short- and long-term disability insurance.
• Generous paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• An organization focused on People, Passion, Purpose, and Progress.
• Inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED