Clinical Technician I

Midwest Vision Partners•Kent, OH
•Onsite

About The Position

The Clinical Technician I (described in the posting as an Ophthalmic Technician) participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, including visual acuity, tonometry, and lensometry. The role also includes accurate chart documentation and maintaining a clean clinic environment, including sterilization and cleaning. The schedule is Monday, Wednesday, Thursday, and Friday from 7:15 AM to 5:00 PM, with no weekends. Tuesdays are scheduled from 7:15 AM to 7:00 PM, with a rotating late shift between offices. The technician must be able to commute to the Kent, Stow, and Akron Fairlawn offices.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license and ability to drive a motor vehicle.
  • Ability to stand or sit for extended periods and lift up to 50 pounds.
  • Ability to commute to the Kent, Stow, and Akron Fairlawn offices.

Nice To Haves

  • Electronic medical records (EMR) experience.
  • Knowledge of medical terminology.

Responsibilities

  • Greet patients, explain what to expect during appointments, escort them to exam rooms, and communicate delays or other changes.
  • Gather patient information and enter it into the electronic medical records system.
  • Document the patient's chief complaint, present illness, and past medical history, and accurately maintain records according to established standards and physician requirements.
  • Perform ophthalmic tests and procedures, including visual acuity, tonometry, lensometry, and measures of eye muscle function, pupil size, and reactivity.
  • Apply eye drops to anesthetize, dilate, or medicate patients' eyes.
  • Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
  • Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
  • Scribe for physicians as needed.
  • Safeguard medical records and confidential patient information, complete diagnostic and procedure coding, and follow HIPAA requirements.
  • Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
  • Maintain the clinic environment, including sterilization and cleaning.
  • Stay current with technologies and medications and answer general patient questions.
  • Assist team members and complete special projects as requested.

Benefits

  • Competitive wages.
  • Medical, dental, life, and short- and long-term disability insurance.
  • Paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • Uniform reimbursement.
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