Clinical Technician I

Midwest Vision Partners • Stow, OH

3d • Onsite

About The Position

The Ophthalmic Technician participates in patient care in a clinic setting. The technician greets patients, explains what to expect during their appointment, escorts them to an exam room, and performs diagnostic ophthalmic tests and procedures before the physician sees them, such as visual acuity, tonometry, and lensometry. The technician updates patient charts and records accurately and helps maintain the clinic environment, including cleaning and sterilization.

The role also involves gathering and documenting patient information in the electronic medical record, communicating with patients about their visit and delays, performing eye-related measurements and procedures, assisting with minor surgeries and treatments, educating patients as directed by physicians, and protecting confidential patient information. This is an entry-level position, typically requiring 0–3 years of experience.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.

Responsibilities

• Greet patients, explain what to expect during their appointment, and escort them to an exam room.
• Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, and lensometry.
• Gather patient information and enter it into the electronic medical records system.
• Communicate with patients about their visit, delays, and other changes.
• Document the patient's chief complaint, present illness, and past medical history.
• Record information in the EMR according to established standards and physician requirements.
• Conduct tests and measure eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians.
• Safeguard medical records, complete diagnostic and procedure coding, and maintain patient confidentiality in accordance with HIPAA requirements.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain basic knowledge of eye anatomy, diseases, symptoms, and ocular medications, and stay current with technologies and medications to answer general patient questions.
• Assist team members and complete other special projects as requested.
• Maintain the clinic environment, including cleaning and sterilization.

Benefits

• Competitive wages.
• Medical, dental, life, and short- and long-term disability insurance.
• Paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• Inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED