Clinical Technician I

Midwest Vision Partners•Stow, OH

About The Position

The Clinical Technician I (Ophthalmic Technician) participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them. The role also includes accurate documentation in patient records and maintaining the clinic environment, including sterilization and cleaning. The schedule is Monday through Friday with no weekends. Start times are staggered between 7:15 AM and 8:00 AM, with the workday ending at 5:00 PM. Once per month, a shift ends at 6:00 PM; once per month, a shift ends between 7:30 PM and 8:00 PM.

Requirements

High school diploma or GED equivalent.
Valid driver's license and ability to drive a motor vehicle.
Ability to stand or sit for extended periods and lift up to 50 pounds.
Typically 0–3 years of experience; the role is described as entry level.

Nice To Haves

Electronic Medical Records (EMR) experience.
Knowledge of medical terminology.

Responsibilities

Greet patients, explain what to expect during appointments, escort them to exam rooms, and communicate delays or other changes.
Gather patient information and enter it into the electronic medical records system.
Document the patient's chief complaint, present illness, and past medical history, and accurately maintain the chart according to established standards and physician requirements.
Perform ophthalmic diagnostic tests and procedures, including visual acuity, tonometry, lensometry, and tests measuring eye muscle function and pupil size and reactivity.
Apply eye drops to anesthetize, dilate, or medicate patients' eyes.
Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
Scribe for physicians as needed.
Safeguard medical records, maintain patient confidentiality in accordance with HIPAA requirements, and complete diagnostic and procedure coding.
Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
Maintain the clinic environment, including sterilization and cleaning.
Demonstrate basic knowledge of eye anatomy, disease, symptoms, and ocular medications; stay current with technologies and medications and answer general patient questions.
Assist team members and complete other special projects as requested.