Clinical Technician I

Midwest Vision Partners • Medina, OH

1d • Onsite

About The Position

The Clinical Technician I (Ophthalmic Technician) participates in patient care in a clinic setting. The technician greets patients, explains what to expect during their appointments, escorts them to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, such as visual acuity, tonometry, and lensometry. The role also maintains accurate patient records and helps keep the clinic environment clean and sterilized.

The schedule is generally 7:30 AM–5:00 PM, Monday through Friday, with later shifts rotated among staff: Tuesdays, 8:00 AM–6:30 PM at Wadsworth, and Wednesdays, 7:30 AM–6:00 PM at Medina Reserve. Candidates must have reliable transportation to rotate among the Medina, Medina Reserve, and Wadsworth locations.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Reliable transportation to rotate among the Medina, Medina Reserve, and Wadsworth locations.
• Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.

Responsibilities

• Greet patients, explain what to expect during visits, escort patients to exam rooms, and communicate delays or other changes.
• Gather patient information and enter it into the electronic medical records system.
• Document the patient's chief complaint, present illness, and past medical history, and accurately maintain records according to established standards and physician requirements.
• Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, and lensometry.
• Measure eye muscle function, pupil size, and pupil reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians as needed.
• Safeguard medical records and confidential patient information, complete diagnostic and procedure coding, and follow HIPAA requirements.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain basic knowledge of eye anatomy, diseases, symptoms, and ocular medications, and stay current with technologies and medications to answer general patient questions.
• Maintain clinic cleanliness and sterilization.
• Assist team members and complete other special projects as requested.

Benefits

• Competitive wages.
• Robust benefit package including medical, dental, life, and short- and long-term disability insurance.
• Generous paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• An organization focused on People, Passion, Purpose, and Progress.
• Inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED