PRN - Clinical Tech. (Medical Assistant)

Fast Pace Health•Greenfield, IN

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support for patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They deliver compassionate, responsive patient service and communicate effectively with patients, colleagues, and other customers. The role supports in-person and virtual care, and may include administration duties such as scheduling, ordering, and training as assigned by the Clinic or Regional Director. The position has four experience levels with varying certification and experience requirements. Level 1 requires a high school diploma or equivalent, a current CPR license, and/or at least one year of relevant experience, preferably in a clinic or urgent care setting. Levels 2–4 require certification as a Medical Assistant, EMT, or Paramedic, a current CPR license, and specified combinations of relevant experience and Fast Pace Clinical Tech experience. The posting describes the position as PRN.

Requirements

High school diploma or equivalent.
Current CPR license is required for the stated level-specific qualifications.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic setting and ideally urgent care.
A current, active, verifiable license or certification in good standing is required where applicable to the role; the level-specific qualifications call for certification as a Medical Assistant, EMT, or Paramedic for Levels 2–4.
TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the state.
Level 2: Certified Medical Assistant, EMT, or Paramedic with current CPR and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
Level 3: Certified Medical Assistant, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
Level 4: Certified Medical Assistant, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
Ability to provide clinical and administrative support, communicate effectively, maintain patient charts, assist with clinical procedures and testing, and deliver professional patient service.
Ability to comply with applicable company standards, policies, procedures, and federal and state regulations, including HIPAA and other health information management requirements.
Must receive and be active within seven days of hire.

Nice To Haves

Graduation from an accredited Medical Assistant school is strongly preferred.
Experience as a Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care, is preferred.

Responsibilities

Fulfill all responsibilities of the Patient Care Specialist position as detailed in its specific job description.
Provide clinical and administrative support for the team and follow company policies and procedures.
Prepare examination and treatment rooms for patient intake.
Triage patients by checking vital signs, performing blood draws, and administering injections.
Observe patients, document and report changes in their conditions, and take necessary action in response to adverse reactions or treatment changes.
Assist with laboratory testing and phlebotomy.
Assist providers in preparing for minor procedures and physicals.
Prepare and maintain supplies and equipment for treatment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly, and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by the Provider.
Perform federal and non-federal DOT, BAT, and drug screen exams.
Perform the physical, sensory, cognitive, and environmental functions specified for the position.
Maintain company operational standards and protect employee, employer, and business confidentiality.
Complete mandatory compliance training.
Help maintain the cleanliness and professional appearance of the office, patient areas, and workspaces.
Perform other duties assigned by management.
Check in patients and obtain and record demographic, insurance, and financial information with attention to detail and a professional, caring manner.
Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
Answer telephone calls, take messages, and return voicemails in a friendly, professional manner.
Prepare patient charts through virtual communication, generally by phone or video conference.
Assist with patient follow-ups, including pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform administration duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.
Maintain cordial relationships with employees and clients and contribute to a positive work atmosphere and respectful, collaborative culture.
Adhere to company Core Values of teamwork, communication, empowerment, quality of care, and friendliness.