Clinical Tech. (Medical Assistant) - PRN

Fast Pace Health • Smyrna, TN

1d

About The Position

At Fast Pace Health, Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide outstanding, compassionate patient service and respond quickly and accurately to changes in a patient’s condition or response to treatment. The role also supports effective customer service for internal and external customers through detailed knowledge and clear communication with team members.

Clinical Techs support in-person and telehealth care, prepare exam and treatment rooms, assist providers with procedures and physicals, perform patient intake and triage, support lab testing and phlebotomy, and maintain accurate patient charts. They also assist with referrals, pre-authorizations, follow-ups, clerical tasks, and clinic operations. The position follows company policies and applicable federal and state regulations, including HIPAA requirements, and may include administrative duties such as scheduling, ordering, and training.

Fast Pace Health describes itself as a growing company offering support and mentoring, opportunities to develop clinical competencies and pursue a career path, and participation in community events and outreach programs. The listing identifies the position as PRN.

Requirements

• High school diploma or equivalent.
• At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic or urgent care setting.
• Current CPR license is required for the listed qualification levels.
• A current, active license or certification in good standing that can be verified with the appropriate regulatory agency, where applicable.
• TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the state.
• Ability to perform the physical, sensory, cognitive, and environmental functions of the position.
• Ability to comply with company standards of operations, policies, procedures, and compliance requirements.

Nice To Haves

• Graduation from an accredited Medical Assistant school is strongly preferred.
• Experience as a certified Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care.
• Level 2 qualification: Certified MA, EMT, or Paramedic with current CPR and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
• Level 3 qualification: Certified MA, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• Level 4 qualification: Certified MA, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.

Responsibilities

• Fulfill the responsibilities of the Patient Care Specialist position as described in its job description.
• Maintain friendly, cordial relations with employees and clients and build confidence and credibility with employees.
• Provide clinical and administrative support for the team and follow company policies and procedures.
• Adhere to company Core Values, including teamwork, communication, empowerment, quality of care, and friendliness.
• Conduct work in compliance with department expectations and federal and state regulations, including health information management requirements such as HIPAA.
• Prepare examination and treatment rooms for patient intake.
• Triage patients by checking vital signs, performing blood draws, and administering injections, among other tasks.
• Observe patients, document and report changes in condition such as adverse reactions, and take necessary action.
• Assist with laboratory testing and phlebotomy.
• Assist providers in preparing for minor procedures and physical examinations.
• Prepare and maintain supplies and equipment for treatment.
• Assist patients using a Virtual Medicine Provider.
• Complete patient charts accurately and on time, and forward charts as appropriate each day.
• Arrange specialist referrals and obtain pre-authorizations when directed by a provider.
• Maintain a positive work atmosphere through professional, respectful communication with customers, coworkers, and managers.
• Perform federal and non-federal DOT, BAT, and drug-screen exams.
• Perform the physical, sensory, cognitive, and environmental functions specified for the position.
• Comply with company operational standards and maintain confidentiality.
• Complete mandatory compliance training.
• Maintain office cleanliness and organization, including patient and office spaces, and assist teammates in maintaining a professional clinic environment.
• Perform other duties assigned by management.
• Assist with clerical work, including patient check-in and collecting and recording demographic, insurance, and financial information accurately and professionally.
• Verify insurance eligibility and communicate relevant payment policies and billing and collection processes.
• Answer telephone calls, take messages, and return voicemails as part of the team.
• Prepare patient charts through virtual patient communication, generally by phone or video conferencing.
• Support patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
• Perform administrative duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.

Benefits

• Competitive compensation.
• Holiday pay.
• Paid time off (PTO).
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Work-life balance.
• Support and mentoring, clinical competency development, and career-path opportunities.
• Opportunity to participate in community events and outreach programs.

What This Job Offers

• Education Level: High school or GED