About The Position

At Fast Pace Health, Clinical Techs provide clinical and administrative support under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They contribute to effective patient care by providing compassionate, responsive service and communicating effectively with team members and internal and external customers. The role supports in-clinic care and telehealth services, and may include administrative duties such as scheduling, ordering, and training as assigned by the Clinic or Regional Director. The position requires a high school diploma or equivalent. At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, ideally in a clinic or urgent care setting. A current CPR license or certification is required for the described levels; a graduate of an accredited Medical Assistant school is strongly preferred. TB and IV certifications must be obtained within 60 days of employment and maintained when applicable in the employee’s state. The posting also describes higher experience requirements for Levels 2–4. Fast Pace Health describes itself as a growing company that offers support and mentoring, opportunities to develop clinical competencies and pursue a career path, competitive compensation, and benefits including holiday pay, PTO, medical, dental, and vision coverage. Employees may also participate in community events and outreach programs.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic setting and ideally urgent care.
  • Current CPR license or certification is required for the stated role levels.
  • For Level 2: Certified Medical Assistant, EMT, or Paramedic with current CPR, and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
  • For Level 3: Certified Medical Assistant, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
  • For Level 4: Certified Medical Assistant, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
  • A graduate of an accredited Medical Assistant school is strongly preferred; any license must be active, in good standing, and verifiable with the appropriate regulatory agency.
  • Obtain TB and IV certifications within 60 days of employment and maintain them during employment if applicable in the employee’s state.
  • Receive and active within seven days of hire. The posting does not identify what must be received and activated.
  • Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position’s physical demands.
  • Applicants are limited to individuals from states other than California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Nice To Haves

  • At least one year of experience as a Medical Assistant, EMT, or Paramedic, preferably in a clinic setting and ideally urgent care.
  • Graduation from an accredited Medical Assistant school.
  • For Level 1, a current CPR license and/or at least one year of experience as a certified Medical Assistant or EMT/Paramedic, preferably in a clinic setting and ideally urgent care.

Responsibilities

  • Fulfill all responsibilities of the Patient Care Specialist position as described in its specific job description.
  • Provide clinical and administrative support for the team and comply with company policies, procedures, operational standards, and applicable federal and state regulations.
  • Maintain professional, friendly, and cordial relationships with employees, clients, patients, and customers, contributing to a positive work atmosphere.
  • Prepare examination and treatment rooms for patient intake.
  • Triage patients by checking vital signs, performing blood draws, giving injections, and responding to changes in condition or treatment response.
  • Observe patients, document and report changes in their conditions, including adverse reactions, and take necessary action.
  • Assist with laboratory testing and phlebotomy.
  • Assist providers with preparation for minor procedures and physical examinations.
  • Prepare and maintain treatment supplies and equipment.
  • Assist patients using a Virtual Medicine Provider.
  • Complete patient charts accurately and promptly and forward charts as appropriate on a daily basis.
  • Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
  • Perform federal and non-federal DOT, BAT, and drug-screen examinations.
  • Maintain patient, employee, employer, and business confidentiality and complete required compliance training.
  • Help maintain office cleanliness and organization, including patient and office spaces, and assist team members in maintaining a professional clinic environment.
  • Assist with clerical work, including patient check-in and obtaining and recording demographic, insurance, and financial information.
  • Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
  • Answer telephones, take messages, and return voicemails professionally and courteously.
  • Prepare patient charts through virtual patient communication, generally by phone or video conference.
  • Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
  • Perform additional duties assigned by management; additional administration duties may include scheduling, ordering, and training.

Benefits

  • Competitive compensation
  • Holiday pay
  • Paid time off (PTO)
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Work-life balance
  • Support and mentoring
  • Opportunities to develop clinical competencies and pursue a career path
  • Opportunity to participate in community events and outreach programs
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