Clinical Team Manager

Elara Caring•Oklahoma City, OK

About The Position

The Travel Clinical Team Manager leads and coordinates professional home health and hospice services across assigned travel branches. The role supports Elara Caring’s mission and policies, plans and participates in patient services, contributes to strategic planning, and helps develop and evaluate clinical policies, protocols, programs, and quality-improvement measures. The manager maintains staffing levels, supervises agency personnel and clinical teams, coordinates care with providers and other partners, and oversees branch office functions. Responsibilities also include ensuring timely assessment visits, coordinating referrals and patient care assignments, maintaining compliant medical records, guiding field staff, evaluating patient eligibility, and supporting compliance with state licensure, Medicare certification, and payer requirements. The role requires 100% travel.

Requirements

Graduate of an accredited Diploma, Associate, or bachelor’s degree program from a School of Nursing.
At least 3 years of relevant experience as a registered nurse in a Home Health service or Hospice environment, including experience in a leadership role.
Current Registered Nurse license in all states assigned in the travel region.
Able to travel 100%.

Responsibilities

Align activities with the vision and leadership of Elara Caring’s board, executive team, and Hospice and Skilled Home Health team.
Promote the organization’s philosophy, mission, and administrative policies to support quality care.
Maintain patient and staff privacy and confidentiality in accordance with HIPAA.
Plan, direct, and participate in the delivery of professional patient services.
Participate in organizational strategic planning activities.
Focus services on diagnosis-specific client care needs.
Assist with annual development, implementation, and evaluation of policies, procedures, clinical protocols, forms, quality-improvement monitors, service programs, and program infrastructure.
Conduct liaison activities with individual clients and the community.
Maintain branch staffing levels to meet patient needs.
Supervise and direct agency personnel and coordinate services with providers, vendors, and facilities.
Provide clinical direction to nursing, spiritual care, music therapy, massage therapy, volunteer, and bereavement teams, while overseeing office functions at assigned travel branches.
Support compliance with state licensure, Medicare certification, and other applicable oversight requirements through policies, staff education, and monitoring.
Coordinate staffing availability and competency to respond to referrals and provide assessment visits within 24 hours of referral.
Process and coordinate patient referrals, physician orders, staff assignments, patient recertifications, and communications among caregivers, patients, families, and referring physicians.
Meet regularly with field staff to provide guidance and information about specific issues.
Oversee medical records to ensure accuracy, completeness, and compliance with applicable requirements.
Lead clinical supervisors, office staff, and field staff to ensure safe, effective, and appropriate home health services; direct field staff patient-care assignments.
Instruct staff on admission criteria and evaluate eligibility for home health and hospice benefits.
Promote compliance with fiscal intermediary and third-party payer requirements through education and coaching.
Stay informed about Medicare, Medicaid, and third-party reimbursement regulations and changes, and ensure compliance.
Meet agency policies and procedures related to health screening and required testing.