Clinical Team Manager

Elara Caring•Norman, OK

About The Position

Elara Caring is hiring a Travel Clinical Team Manager to lead clinical services across assigned travel branches. The role plans, directs, and participates in professional patient services; supervises agency and clinical personnel; coordinates care with providers, vendors, facilities, patients, families, and referring physicians; and oversees office functions at assigned branches. The manager supports strategic planning and the development and evaluation of clinical policies, procedures, protocols, quality-improvement measures, and service programs. The position ensures staffing and clinical readiness to respond to referrals, including assessment visits within 24 hours, and promotes compliance with privacy, licensure, Medicare certification, reimbursement, and other applicable requirements. Travel is 100%.

Requirements

  • Graduate of an accredited nursing diploma, associate degree, or bachelor’s degree program.
  • At least 3 years of relevant registered nurse experience in home health or hospice, including experience in a leadership role.
  • Current Registered Nurse license in all states assigned within the travel region.

Responsibilities

  • Align activities with the vision of the board of directors, executive team, and Hospice and Skilled Home Health leadership.
  • Promote the organization’s philosophy, mission, and administrative policies to support quality care.
  • Maintain patient and staff privacy and confidentiality under the HIPAA Privacy Final Rule.
  • Plan, direct, and participate in the delivery of professional patient services, focusing on diagnosis-specific care needs.
  • Participate in organizational strategic planning.
  • Assist with the annual development, implementation, and evaluation of policies, procedures, clinical protocols, forms, quality-improvement monitors, service programs, and other program infrastructure.
  • Conduct liaison activities with clients and the community.
  • Maintain staffing levels at branch locations to meet patient needs.
  • Supervise and direct agency personnel, and coordinate care-related services with providers, vendors, and facilities.
  • Provide clinical direction to nursing, spiritual care, music therapy, massage therapy, volunteer, and bereavement teams; oversee office functions at assigned travel branches.
  • Ensure compliance with state licensure, Medicare certification, and other oversight requirements through policy development, staff education, and monitoring.
  • Coordinate staffing and services so the agency can respond to referrals and provide assessment visits within 24 hours of referral.
  • Process and coordinate patient referrals, physician orders, staff assignments, patient recertifications, and communications among caregivers, patients, families, and referring physicians.
  • Meet regularly with field staff to provide guidance and information on specific issues.
  • Oversee medical-record maintenance and ensure records are accurate, complete, and compliant with applicable requirements.
  • Lead clinical supervisors, office staff, and field staff to ensure safe, effective, appropriate home health services; direct field assignments for patient care.
  • Identify and instruct staff on admission criteria and evaluate eligibility for home health and hospice benefits.
  • Promote compliance with fiscal intermediaries and other third-party payers through education and coaching.
  • Keep current on Medicare, Medicaid, and third-party reimbursement regulations and changes, and ensure compliance.
  • Meet agency requirements related to health screening and testing.
  • Travel 100%.

Benefits

  • Medical, dental, and vision insurance plans, including pet insurance.
  • 401(k) with employer match.
  • Tuition reimbursement for full-time staff.
  • Continuing education opportunities at no cost to employees.
  • Paid time off and paid holidays.
  • Family and pet bereavement leave.
  • Fleet vehicle program, subject to restrictions, or mileage reimbursement.
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