Clinical Team Lead

Tennessee Oncology•Clarksville, TN

About The Position

The Clinical Team Lead functions as a staff nurse while supporting the Operations Manager or Assistant Operations Manager and serving as a clinical resource for staff on patient care and processes. When both managers are absent, the position provides some oversight of clinical operations during normal business hours. The role helps maintain smooth clinic and infusion-suite operations and a safe, comfortable, therapeutic environment for patients, visitors, and staff. The Clinical Team Lead performs clinical duties, supports staff education and development, and contributes to effective communication and problem-solving across the clinical team. Travel to assigned Tennessee Oncology clinics and other patient care locations is required as needed.

Requirements

  • Registered Nurse (RN) with at least 2 years of oncology experience, or at least 1 year of experience as an RN at Tennessee Oncology.
  • ONS Chemotherapy–Immunotherapy certification required at hire or within 3 months of hire.
  • Certification in Oncology Nursing (OCN) or another relevant ONCC certification required at hire or within 12 months of hire. Certification may be waived for RNs with more than 5 years of recent oncology experience; if waived, 5 oncology-specific continuing education credits are required annually, and random audits will be performed.
  • AHA or ARC BLS certification required at hire or within 3 months of hire.
  • Strong organizational and communication skills.
  • Knowledge of nursing principles and practices, oncology practices and treatments, and developments in cancer diagnosis and therapy.
  • Skill in providing oncology expertise to colleagues, allied health personnel, and health care consumers.
  • Skill in administering chemotherapy and other treatment therapies.
  • Ability to empathize with patients and families and manage grief and difficult patient interactions.
  • Ability to collaborate with the health care team to develop individualized treatment plans for cancer patients.
  • Ability to cope with death and dying.
  • Ability to communicate effectively verbally and in writing.
  • Willingness and ability to travel to assigned clinics and other patient care locations as needed.

Responsibilities

  • Assist the manager in assessing staffing needs and identify potential staffing concerns.
  • Collaborate with the manager to support smooth daily operations of the clinic and infusion suite and maintain a safe, comfortable, therapeutic environment.
  • Ensure drug inventory is maintained at appropriate levels.
  • Meet with the manager as needed to discuss clinical issues.
  • Assist the manager or assistant manager with audits and reports.
  • Perform all responsibilities outlined in the Staff RN job description, in addition to the Clinical Team Lead duties.
  • Refer patients to appropriate support services.
  • Assist physicians with procedures and laboratory staff when necessary.
  • Assist other clinical staff and provide support to the Chemotherapy Prep Tech when necessary.
  • Serve as a clinical preceptor for newly hired staff when other preceptors are unavailable.
  • Assist with education and training for existing clinical staff on new or revised processes and standards.
  • Intermittently review patients’ EMR documentation to verify required data is entered accurately before, during, or after appointments.
  • Review and follow up on assigned clinical activity and other reports.
  • Assist with staff assignments and enter data into the daily huddle dashboard as needed.
  • Act as a mentor and role model for clinical staff and remain available to nursing staff to discuss issues or concerns.
  • Assist with investigating and resolving patient and visitor concerns or complaints.
  • Adhere to practice guidelines and policies and procedures.
  • Participate on committees when requested.
  • Assume responsibility for personal and professional growth.
  • Maintain a positive, professional, and approachable attitude.
  • Encourage and support a healthy work environment using appropriate problem-solving and conflict-resolution techniques.
  • Perform other duties as assigned.
  • Travel to assigned Tennessee Oncology clinics and other patient care locations as needed.
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