Clinical Team Coordinator (Registered Nurse)
About The Position
The Clinical Team Coordinator (CTC) supports daily clinical operations, provides direct patient care, and assists the Nurse Manager in aligning work with the organization’s clinical vision, operational priorities, and standards of care. As a frontline clinical leader, the CTC coordinates patient care delivery, staffing operations, workflow management, and day-to-day supervision of clinical staff. The role provides operational and clinical support across shifts and may include on-call, holiday, weekend, and other coverage requirements to ensure continuity of care and operational effectiveness. The CTC also fosters interdisciplinary collaboration, monitors clinical performance, develops staff, and supports continuous improvement in patient outcomes, patient experience, and care quality. This is an onsite position at Lehigh Valley Hospital–Pocono, in the Emergency Room department. The work shift is night shift, and the work schedule is to fulfill departmental needs.
Requirements
- Bachelor of Science in Nursing (BSN).
- At least 2 years of experience as a Registered Nurse in an acute care setting.
- Pennsylvania or New Jersey Registered Nurse license upon hire.
- Current RN licensure in the state of practice.
- BLS certification as required by organizational guidelines and policies.
- If specialty certification is required for the unit, obtain it within six months of hire.
Nice To Haves
- Master of Science in Nursing (MSN).
- Less than 1 year of prior leadership experience.
- Specialty certification, unless required for the specific unit.
Responsibilities
- Serve as a clinical and operational resource supporting patient care and clinical operations, including required on-call, holiday, weekend, and other coverage; provide direct patient care as operational demands require.
- Provide leadership, guidance, and escalation support to clinical staff with decision-making, problem-solving, and operational challenges.
- Supervise nurses and assign and coordinate work to support workflow, productivity, quality outcomes, service excellence, regulatory compliance, and a safe, patient-centered environment.
- Promote respectful, safe, compassionate care that reflects patient preferences, priorities, and cultural values.
- Collaborate with medical staff to support consistent interdisciplinary plans of care and patient throughput; help gain cooperation regarding nursing policies, practices, and procedures.
- Manage day-to-day budget elements; complete unit staff schedules, adjust staffing in real time, authorize overtime or schedule changes as needed, and complete payroll reconciliation and sign-off.
- Identify workflow and staffing concerns and communicate trends to the Nurse Manager.
- Follow up and resolve concerns or complaints from patients, families, and physicians through communication and escalation protocols.
- Collaborate with the Nurse Manager to evaluate, maintain, and improve clinical team member performance; consult on evaluations and provide guidance, coaching, and training as appropriate.
- Issue corrective action for performance or behavioral concerns under the Nurse Manager’s guidance; support educational programs and the establishment of minimum competencies.
- Consult the Nurse Manager on budget forecasting and cost-saving activities.
- Support nursing professional development, Magnet, and Shared Governance by participating in and mentoring colleagues through unit committees, councils, quality improvement initiatives, and the Clinical Ladder program.
- Evaluate clinical practice quality and compliance with organizational, departmental, and unit goals; recommend or implement process improvements.
- Support nursing research, evidence-based practice projects, and innovation initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
