Clinical Team Coordinator (Registered Nurse)
About The Position
The Clinical Team Coordinator (CTC) supports daily clinical operations, provides direct patient care, and assists the Nurse Manager in aligning operations with the organization's clinical vision, priorities, and standards of care. As a frontline clinical leader, the CTC coordinates patient care delivery, staffing, workflow, and day-to-day supervision of clinical staff. The role provides operational and clinical support across all shifts and may include on-call, holiday, weekend, and other coverage to ensure continuity of care and effective operations. The CTC promotes operational excellence through interdisciplinary collaboration, monitoring clinical performance, staff development, and continuous improvement in patient outcomes, experience, and care quality. This position is onsite at Lehigh Valley Hospital–Pocono, in the Emergency Room department, with a night shift and a schedule that fulfills departmental needs.
Requirements
- Bachelor of Science in Nursing (BSN).
- Two years of experience as a Registered Nurse in an acute care setting.
- Pennsylvania or New Jersey Registered Nurse license upon hire, as applicable to the state of practice.
- Current RN licensure in the state of practice.
- BLS certification as required by organizational guidelines and policies.
- Ability to lift and carry 25 pounds; frequent sitting and standing; frequent keyboard use. Patient care providers may need to kneel, bend, squat, and perform CPR.
Nice To Haves
- Master of Science in Nursing (MSN).
- Less than one year of prior leadership experience.
- Specialty certification preferred. If certification is required for a specific unit, it must be obtained within six months of hire.
Responsibilities
- Serve as a clinical and operational resource supporting patient care and clinical operations on a 24/7 basis, including on-call, holiday, weekend, and other coverage as needed.
- Provide direct patient care and assume clinical responsibilities when operational demands require it.
- Provide leadership, guidance, and escalation support to clinical staff for decision-making, problem-solving, and operational challenges.
- Supervise nurses and direct day-to-day work to support efficient workflow, productivity, quality outcomes, and service excellence.
- Assign and coordinate work activities to achieve operational goals, maintain regulatory compliance, and support a safe, patient-centered care environment.
- Promote respectful, safe, and compassionate care aligned with patients' preferences, priorities, and cultural values.
- Collaborate with medical staff to support consistent interdisciplinary care plans and patient throughput.
- Work to justify and gain cooperation regarding nursing policies, practices, and procedures as needed.
- Manage day-to-day budget elements and consult with the Nurse Manager on budget forecasting and cost-saving activities.
- Complete unit staff schedules on time, adjust staffing in real time, and authorize overtime or schedule changes as necessary to fill time-sensitive shifts.
- Complete payroll reconciliation and sign-off.
- Identify workflow or staffing concerns and communicate trends to the Nurse Manager.
- Follow up on and resolve patient, family, and physician issues or complaints through communication and escalation protocols.
- Collaborate with the Nurse Manager to evaluate, maintain, and improve team member performance; consult on evaluations and provide guidance, coaching, and training as appropriate.
- Issue corrective action for performance or behavioral concerns under the Nurse Manager's guidance.
- Support development of educational programs and establishment of minimum competencies.
- Support nursing professional development, Magnet, and Shared Governance through participation in and mentorship at unit committees, councils, quality improvement initiatives, and the Clinical Ladder program.
- Evaluate clinical practice quality for compliance with organizational, departmental, and unit-specific goals.
- Recommend or implement system and process enhancements to address problems or improve nursing practice effectiveness.
- Support nursing research, evidence-based practice projects, and innovation initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
