Clinical Systems Specialist
Kinetic Edge Physical Therapy•Pella, IA
•Onsite
About The Position
Kinetic Edge Physical Therapy is seeking a Clinical Systems Specialist to serve as the primary point person for the organization’s IT and electronic medical record (EMR) systems. Based at the company headquarters in Pella, Iowa, this role supports a therapist-owned private practice by maintaining internal systems and helping clinical staff focus on patient care. The specialist coordinates with a contracted IT partner, provides technical troubleshooting and support, administers the EMR, and helps ensure that communications and systems follow HIPAA requirements.
Requirements
- Strong understanding of HIPAA regulations and healthcare data security.
- Proficiency with Microsoft 365, Outlook, and common clinical and office software.
- Ability to communicate effectively with technical and non-technical staff.
- Strong problem-solving skills and a proactive, service-minded approach.
- Ability to prioritize multiple projects and work independently as well as collaboratively.
- Self-starter and team player with a positive attitude.
Nice To Haves
- Associate’s or Bachelor’s degree in Information Technology, Health Information Management, or a related field; preferred but not required.
- Experience in healthcare informatics.
- Experience managing EMR systems; Athelas is preferred.
- New graduates with a passion for learning are encouraged to apply.
Responsibilities
- Serve as the primary point of contact between Kinetic Edge and its contracted IT partner, supporting communication and issue resolution.
- Maintain and develop internal IT systems and provide technical solutions and troubleshooting support to therapy providers.
- Resolve internal support tickets promptly.
- Set up computers, accounts, and users.
- Manage technology inventory, equipment maintenance, and ordering.
- Troubleshoot Microsoft Outlook and email-related issues.
- Assist with system updates and equipment rollouts.
- Oversee internal and external communication processes for HIPAA compliance and security best practices.
- Manage EMR users, referring providers, provider schedules, and EMR settings.
- Coordinate EMR integrations, including Tali, Kno2, Televox, outcomes measures, and Medbridge.
- Act as the liaison between therapists and the EMR vendor to ensure workflows and needs are met.
Benefits
- Competitive salary with opportunity to earn bonus pay above base.
- Paid time off with a generous accrual rate.
- Matching 401(k).
- Health, vision, and dental insurance.
- Short-term and long-term disability insurance.
- Access to the Employee Assistance Program starting on day one.
- Paid training.
- Wellness incentives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
