Clinical Systems Specialist

Kinetic Edge Physical Therapy•Pella, IA

2d•$50,000 - $60,000•Onsite

About The Position

Kinetic Edge Physical Therapy is seeking to hire a Clinical Systems Specialist to be the point person for our information technology (IT) and electronic medical record (EMR) systems. Become part of a team of experts in a therapist-owned, private practice setting that operates like a close family at our headquarters in scenic Pella, Iowa. This position is perfect for a technology expert (or someone a quick and eager learner) that wants to make a huge difference in the lives of others by freeing up our team to focus their efforts on finding solutions to their clients' problems with pain and dysfunction. If you want to work with a group of people committed to restoring hope and transforming lives, read on. Kinetic Edge is a unique place with exceptional therapy professionals. Our company is well-established with over nearly 27 years of history in the rehabilitation sector. We have experienced excellent growth over the past 10+ years and especially since the onset of COVID because of our strong brand that is founded on trust, value, and generosity.

Requirements

Strong understanding of HIPAA regulations and healthcare data security.
Proficiency with Microsoft 365, Outlook, and common clinical/office software.
Ability to communicate effectively with both technical and non-technical staff.
Strong problem-solving skills with a proactive, service-minded approach.
Ability to prioritize multiple projects and work independently as well as collaboratively.

Nice To Haves

Associate’s or Bachelor’s degree in Information Technology, Health Information Management, or related field (preferred but not required).
Past experience in healthcare informatics is a bonus, but new graduates with a passion for learning are encouraged to apply.
Experience managing EMR systems (preferred: Athelas).

Responsibilities

Act as the primary point of contact between Kinetic Edge and our contracted IT partner to ensure seamless communication and issue resolution.
Maintain and develop internal IT systems.
Provide technical solutions and troubleshooting support for therapy providers.
Resolve in-house support tickets promptly.
Set up new computers, accounts, and users.
Manage technology inventory, equipment maintenance, and ordering.
Address Microsoft Outlook and email-related issues.
Assist with system updates and equipment rollouts.
Oversee internal and external communication processes to ensure HIPAA compliance and security best practices.
Add new users and referring providers to the EMR system.
Manage provider schedules and EMR settings.
Coordinate EMR integrations (Tali, Kno2, Televox, outcomes measures, Medbridge, etc.).
Act as a liaison between therapists and the EMR vendor to ensure workflows and needs are met.