Clinical Support Tech I - Acute Burn and Wound Unit

UNC Health•Chapel Hill, NC

12d•Onsite

About The Position

The Clinical Support Tech I supports professional caregivers in delivering patient care on the 15-bed Acute Burn and Wound Unit, which cares for patients with burn injuries typically involving less than 20% of the body and other acute-care patients with complex wounds. Other patients include plastic surgery patients, people with diabetic wounds or pressure ulcers, and overflow patients from acute-care surgery and medicine areas. The role also involves transporting patients and equipment, preparing and maintaining patient rooms, and performing clerical, transcription, and unit-desk maintenance functions. This is a 36-hour-per-week, onsite position with rotating 12-hour shifts: 7:00 a.m.–7:30 p.m. and 7:00 p.m.–7:30 a.m. Weekend and holiday rotation is required. The position is based in Chapel Hill, North Carolina, and has a hiring-range salary of $18.12–$25.51 per hour. Prior experience is not required. UNC Health describes an extensive benefits package, including paid time off accrued based on hours worked.

Requirements

High school diploma or GED.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.
Prior experience is not required.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient-care documentation for significant changes in a patient's condition and immediately report changes to a registered nurse or physician.
Perform clerical tasks, including organizing and prioritizing work, greeting and directing visitors, researching information for nurses and physicians, reviewing orders for logic and clarity, revising orders at a nurse's request, answering telephone calls and patient call lights, transcribing physician orders, and maintaining medical records.
Conduct routine quality-assurance audits, safety checks, and supply inventories; provide administrative and clerical support, including performance-improvement audits and data entry.
Provide clinical support by cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking and restocking supplies, and transporting patients, supplies, and specimens.
Assist with orientation of new employees and students.
Provide personal care as outlined in the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight.
As applicable, collect specimens; perform skin preps or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.