Clinical Support Tech I - GI Surgery & Surgical Oncology Acute Care Unit

UNC Health•Chapel Hill, NC

5d•Onsite

About The Position

The Clinical Support Technician I (Nursing Assistant I + Clerical) supports professional caregivers in delivering patient care in the 28-bed 6 Memorial acute care inpatient unit at UNC Medical Center in Chapel Hill. The interdisciplinary team primarily cares for adult post-surgical patients with weight loss issues, gastrointestinal cancers, and complex non-cancer GI illnesses. The unit’s patient population may require post-operative observation, mobilization, pulmonary hygiene, physical therapies, line and tube care, nutritional support, wound management, and other complex care. The role also includes transporting patients and equipment, setting up and maintaining patient rooms, and performing clerical, transcription, and patient-care-desk duties. This is a 36-hour-per-week, onsite position with variable rotating day and night shifts (7:00 a.m.–7:30 p.m. and 7:00 p.m.–7:30 a.m.) and weekend and holiday rotation. The position offers a benefits package, including paid time off accrued based on hours worked. UNC Health is an inclusive organization with more than 40,000 teammates and a mission to improve the health and well-being of the communities it serves.

Requirements

High school diploma or GED.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient care documentation, note significant changes in patient condition, and immediately report them to a registered nurse or physician.
Perform clerical duties, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as directed, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
Perform quality assurance audits, safety checks, and supply inventory; provide administrative and clerical support, including performance improvement audits and data entry.
Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, check and restock supplies, and transport patients, supplies, and specimens.
Assist with the orientation of new employees and students.
Provide personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preps or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials when requested.