About The Position

The Clinical Support Tech I works in the 53-bed inpatient Hematology/Oncology Acute Care Unit (4 Oncology) and performs a dual role involving Nursing Assistant and Health Unit Coordinator duties. The unit cares for patients with solid tumors and hematologic malignancies, including patients receiving transfusions, antibiotic therapy, chemotherapy or biotherapy, and end-of-life care. The role supports professional caregivers in delivering patient care, transports patients and equipment, helps set up and maintain patient rooms, and performs clerical, transcription, and patient-care-unit desk functions. It is an onsite, full-time position with a rotating schedule and 36 standard hours per week. The listed hiring range is $18.48–$25.89 per hour; pay offers depend on experience and internal equity.

Requirements

  • High school diploma or GED; a higher-level degree may satisfy this requirement.
  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) certification.
  • Fluency in written and spoken English.
  • Ability to develop computer skills if not already competent.

Responsibilities

  • Assist physicians and other healthcare providers with routine examinations and procedures, including obtaining equipment and supplies.
  • Review patient-care documentation for significant changes in a patient's condition and promptly report concerns to a registered nurse or physician.
  • Perform clerical duties, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested, answering telephone calls and patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform quality-assurance audits, safety checks, supply inventories, PI audits, and data entry.
  • Provide clinical and unit support by cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking and restocking supplies, and transporting patients, supplies, and specimens.
  • Assist with orientation of new employees and students.
  • Provide personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
  • Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preps or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
  • Reinforce routine teaching provided by a registered nurse or physician and document patient understanding of instructions.
  • Distribute patient education materials at the request of patients or healthcare providers.

Benefits

  • UNC Health benefits are offered. The description notes continued participation in TSERS or the ORP may be available to eligible employees of other North Carolina agencies who currently participate in those plans.
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