Clinical Support Tech I - Medical Intensive Care Unit

UNC Health•Chapel Hill, NC

1d•Onsite

About The Position

The Clinical Support Tech I is a dual-role position combining Nursing Assistant I and Health Unit Coordinator (clerical) duties in the Medical Intensive Care Unit (MICU). The 30-bed critical care unit cares for critically ill patients with a range of medical and pulmonary diagnoses, as well as a growing oncology population. The team emphasizes collaboration, teaching, and learning. The position qualifies for a Nursing Support Incentive Program that pays $5,000 over a three-year commitment. This is a 36-hour-per-week position with rotating 12-hour shifts, either 7:00 a.m.–7:30 p.m. or 7:00 p.m.–7:30 a.m., including weekend and holiday rotation. The role is onsite in Chapel Hill, North Carolina, and requires attendance at a required weeklong hospital orientation offered every two weeks. The position offers an extensive benefits package, including PTO accrued based on hours worked.

Requirements

High school diploma or GED.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.
Ability to attend the required weeklong hospital orientation.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures and obtain equipment and supplies.
Review patient care documentation for significant changes in patient condition and promptly report concerns to a registered nurse or physician.
Perform clerical duties, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
Conduct routine quality assurance audits, safety checks, and supply inventories; provide administrative and clerical support, including PI audits and data entry.
Provide clinical support by cleaning work areas, maintaining office equipment, troubleshooting common software and hardware issues, changing linens, checking and restocking supplies, transporting patients, supplies, and specimens, and assisting with orientation of new employees and students.
Provide personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preps or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials when requested.