Clinical Support Tech I (Per Diem) - Medical Intensive Care Unit

UNC Health•Chapel Hill, NC

1d•Onsite

About The Position

The Medical Intensive Care Unit (MICU) is seeking a per diem Clinical Support Technician. This is a dual-role position combining Nursing Assistant I and Health Unit Coordinator (clerical) duties in a 30-bed critical care unit that cares for critically ill patients with a broad range of medical and pulmonary diagnoses. The MICU also serves a growing oncology patient population, providing opportunities to develop oncology critical-care subspecialty skills. The unit emphasizes teamwork, teaching, and learning. The Clinical Support Tech I assists professional caregivers with patient care, transports patients and equipment, sets up and maintains patient rooms, and performs clerical, transcription, and patient-care-unit desk functions. The role includes direct personal care, clinical and administrative support, documentation, and assistance with patient and unit needs.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient care documentation for significant changes in a patient's condition and promptly report those changes to a registered nurse or physician.
Perform clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information, reviewing and revising orders as requested by a nurse, answering telephone calls and patient call lights, transcribing physician orders, and maintaining medical records.
Perform quality assurance audits, safety checks, and supply inventory; provide administrative and clerical support, including performance-improvement audits and data entry.
Provide clinical support, including cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking and restocking supplies, transporting patients, supplies, and specimens, and assisting with orientation of new employees and students.
Provide direct personal care as outlined in the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight.
As needed, collect specimens; perform skin preparations or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and/or postural drainage.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.