RN - Clinical Support Coordinator
About The Position
Medical City Alliance is seeking a Clinical Support Coordinator to mentor new graduate nurses and nurses transitioning into new specialties. The role supports nurses as they learn their responsibilities, build clinical skills, and provide safe, quality patient care. Through unit rounds, real-time coaching, and support during critical situations, the coordinator helps strengthen nurses’ confidence and practice and contributes to learning and improvement across care teams. The coordinator partners with unit leaders to support nurse development and promote accountability, safety, and teamwork. The position requires a Bachelor’s Degree in Nursing, at least two years of RN experience, and an active registered nurse license in the state of practice or an active compact license. A Master’s Degree in Nursing or a related field, leadership experience, and preceptor experience are preferred. Required training includes BLS and ACLS; additional training and certification deadlines are specified for preceptor training, NIHSS, CPI, and BERT.
Requirements
- Bachelor’s Degree in Nursing required.
- At least 2 years of experience as a registered nurse required.
- Currently licensed as a registered professional nurse in the state(s) of practice or holding an active compact license, in accordance with law and regulation.
- BLS certification required.
- ACLS certification required.
- Preceptor training required within 90 days.
- NIHSS (National Institute of Health Stroke Scale) required within 30 days.
- CPI (Crisis Prevention Intervention) required within 90 days.
- BERT (Behavioral Emergency Response Training) required within 90 days.
Nice To Haves
- Master’s Degree in Nursing or a related field preferred.
- At least 1 year of experience in a leadership role preferred.
- At least 1 year of experience as a preceptor preferred.
Responsibilities
- Round on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice.
- Guide new and transitioning nurses in skill development, clinical judgment, care planning, and escalation processes.
- Provide hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning.
- Teach, demonstrate, and troubleshoot essential nursing skills and identify shared learning needs to strengthen training.
- Reinforce safety standards, regulatory expectations, and communication best practices, including AIDET, Teach-Back, and Narrating Care.
- Partner with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork.
Benefits
- Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
- Wellbeing support, including free counseling and referral services.
- Paid time off and paid family leave.
- Long- and short-term disability coverage and leaves of absence.
- 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
- Employee Stock Purchase Plan.
- Flexible spending accounts.
- Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
- Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
- Fertility and family-building benefits and adoption assistance.
- Life insurance and supplemental health protection plans.
- Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
