Clinical Support Assistant

SB Clinical Practice ManagementTown of Smithtown, NY
$20 - $26Onsite

About The Position

The Clinical Support Assistant will provide general medical office administrative support. This role involves phone coverage for their own desk and handling overflow calls for the department. The assistant acts as a liaison between patients and physicians, ensuring smooth communication and efficient office operations.

Requirements

  • High School diploma/GED.
  • Some clerical experience.
  • Strong organizational and communication skills (both verbal and written).
  • Excellent typing skills and friendly telephone etiquette.

Nice To Haves

  • 2 years of administrative/clerical experience.
  • EMR experience.
  • Medical Office experience.
  • Microsoft Office proficiency.
  • Prior pre-authorization process experience.
  • Spanish speaking.

Responsibilities

  • Provide general medical office administrative support.
  • Handle phone coverage for own desk and overflow calls to the department.
  • Act as a liaison between patients and physicians.
  • Assist in the overall operation of the medical office.
  • Answer telephone calls and take and route messages.
  • Interface with physicians and patients.
  • File medical and administrative correspondence for the department.
  • Process prescription renewal requests.
  • Complete patient forms.
  • Obtain records.
  • Perform all other duties as assigned.
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