Clinical Support Assistant

SB Clinical Practice Management PlanStony Brook, NY
Onsite

About The Position

This role provides general medical office administrative support, including phone coverage, acting as a liaison between patients and physicians, processing prescription renewals, completing patient forms, and obtaining records. The position is largely sedentary, requiring the employee to remain stationary for the majority of the day. The responsibilities and tasks outlined are not exhaustive and may change as determined by the needs of CPMP.

Requirements

  • High School diploma/GED.
  • Some clerical experience.
  • Strong organizational skills.
  • Strong communication skills (both verbal and written).
  • Excellent typing skills.
  • Friendly telephone etiquette.

Nice To Haves

  • 2 years of administrative/clerical experience.
  • EMR experience.
  • Medical Office experience.
  • Microsoft Office proficiency.
  • Prior pre-authorization process experience.
  • Spanish speaking.

Responsibilities

  • Provide general medical office administrative support.
  • Handle phone coverage for own desk and overflow calls to the department.
  • Act as a liaison between patients and physicians.
  • File medical and administrative correspondence for the department.
  • Process prescription renewal requests.
  • Complete patient forms.
  • Obtain records.
  • Perform all other duties as assigned.
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