Clinical Support Assistant

SB Clinical Practice ManagementTown of Brookhaven, NY
Onsite

About The Position

This position provides general medical office administrative support. The Clinical Support Assistant acts as a liaison between patients and physicians, handles phone coverage, and assists in the overall operation of the medical office. The role involves managing calls, filing correspondence, processing prescription renewals, completing patient forms, and obtaining records.

Requirements

  • High School diploma/GED.
  • Some clerical experience.
  • Strong organizational and communication skills (both verbal and written).
  • Excellent typing skills and friendly telephone etiquette.

Nice To Haves

  • 2 years of administrative/clerical experience.
  • EMR experience.
  • Medical Office experience.
  • Microsoft Office proficiency.
  • Prior pre-authorization process experience.
  • Spanish speaking.

Responsibilities

  • Assists in the overall operation of the medical office.
  • Answers telephone calls and takes and routes messages.
  • Interfaces with physicians and patients.
  • File medical and administrative correspondence for the department.
  • Process prescription renewal requests.
  • Complete patient forms.
  • Obtain records
  • All other duties as assigned.
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