Clinical Supervisor

Inclusion Family Counseling Center•Brockton, MA

13d

About The Position

The Clinical Supervisor oversees day-to-day clinical staff performance and shares the on-call supervisor rotation across all programs. The role maintains the quality of clinical services through individual and group supervision. The supervisor provides oversight and support to clinicians, ensures staff performance reviews and professional development goals are completed, and monitors clinical records for accuracy and compliance with Medical Assistance standards and DHS licensing regulations. The position reviews suspected abuse or neglect reports and incident reports, ensures appropriate follow-up, supports quality improvement, and informs the Clinical Director and Executive Director about relevant issues. It also contributes to program policies and procedures, participates in committees and management meetings, and guides clinical practice across assessments, treatment planning, care coordination, medication-related communication, use of clinical data, family meetings, transitions, and collaboration with outside organizations. The supervisor also carries a caseload of 15 clinical hours, combining IHT and outpatient cases. This caseload will be reduced as the supervisory workload increases.

Requirements

Meet the qualifications of a mental health professional, through at least one of the stated pathways: a master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related field; or independent licensure in Social Work, Mental Health Counseling, or Marriage and Family Therapy with at least five years of experience working with families and children in the community.
Experience working with the CBHI program and a strong background in its program requirements.
Previous experience supervising staff.
Ability to work with numbers and produce reports.
Ability to read and comprehend instructions, correspondence, memos, business correspondence, and other mental health-related documents.
Ability to write clear, concise, and accurate correspondence.
Ability to establish positive interpersonal relationships with a broad range of people.
Effective oral and written communication skills.

Nice To Haves

Ability to speak a language other than English, such as Capeverdean, Haitian, Spanish, or Portuguese.

Responsibilities

Provide one-to-one and group supervision for assigned clinicians, supporting their daily work with clients.
Ensure annual performance reviews are completed for directly supervised staff and establish individual professional development goals.
Ensure clinical records are accurate, current, and compliant with Medical Assistance standards and DHS licensing regulations.
Review reports of suspected abuse or neglect of vulnerable adults or minors and ensure appropriate action is taken.
Inform the Clinical Director when abuse or neglect reports involve alleged maltreatment by staff, students, or volunteers.
Ensure implementation of a quality improvement program.
Review incident reports, determine appropriate actions, and implement changes to help prevent similar incidents.
Timely inform the Clinical Director and Executive Director of relevant political, financial, clinical, and liability issues, and recommend procedural changes.
Propose, participate in, develop, and revise program policies and procedures.
Participate in internal and external committees and management team meetings.
Review assessments for completeness, including strengths, clinical formulation, and needs that inform intervention.
Review treatment plans to ensure planned interventions address prioritized needs.
Monitor care coordination services and assess the need for referral to ICC.
Ensure ongoing communication with prescribing physicians about medication and consultation with a child psychiatrist as needed.
Identify needs for specialized therapeutic skills and consider adding or removing other CBHI services.
Guide clinicians in using the CANS and other data for continuous assessment.
Help clinicians balance their clinical judgment with families' stated priorities.
Ensure each family meeting has a purpose, rationale, and plan for moving forward.
Help identify indicators of transition readiness, relapse, and completion.
Encourage therapists to learn from their experiences with families and apply that knowledge to new situations.
Assist IHT staff in working with other organizations, such as state agencies and schools, and escalate problem-solving when needed.
Carry a caseload of 15 clinical hours, consisting of IHT and outpatient cases, with the caseload reduced as supervisory responsibilities increase.