Clinical Supervisor - SAGE

Downtown Emergency Service Center•Seattle, WA

About The Position

The Clinical Supervisor oversees all aspects of long-term case management services in DESC’s SAGE program, working with the SAGE Program Manager and other supervisors to coordinate care and promote recovery. The role supports, trains, and supervises clinical staff; coordinates program operations and transitions of consumers into long-term case management; and ensures quality, timely clinical documentation and compliance with applicable agency, state, county, and funding-source requirements. The supervisor also maintains a small clinical case-management caseload and collaborates with other DESC programs and community organizations to support continuity of care. The position supports clinical staff in planning and participating in unit mitigations that help clients maintain healthy living conditions. This may include supporting work in clients’ units, ensuring work orders are filed promptly, coordinating with supervisors and management on adherence to mitigation guidelines, and stepping in when clinical staff are absent. The role is a full-time day-shift position with Saturdays and Sundays off. The annual salary range is $94,881.36–$107,349.60. DESC offers dental, life, long-term disability, and medical insurance, with no premiums or payroll deductions for employee coverage; an Employee Assistance Program, flexible spending account, ORCA card subsidy, 34 days of paid time off per year, and a retirement plan.

Requirements

Be eligible for a Licensed AAC credential or another superseding credential meeting RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Master’s degree in social work, psychology, or another relevant behavioral science.
At least one year of experience in community-based behavioral health services.
Experience working with adults experiencing homelessness, mental illness, and/or substance use disorders.
Skills and attitude to provide sound clinical and administrative supervision.
Ability to communicate and work effectively with staff from various backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
Commitment to cooperation and continuity across programs and to consideration and respect for clients.

Nice To Haves

Supervisory experience.
Washington State LICSW, LMFT, or LMHC license, or active pursuit of one of these credentials.
Qualification to provide Department of Health-approved supervision to LICSW, LASW, LMFT, and/or LMHC candidates.
Bilingual Spanish/English.

Responsibilities

Assist the SAGE Program Manager with planning, implementing, and coordinating long-term case-management mental health services.
Support and train case-management staff to improve care standards and practice skills.
Coordinate with DESC programs to facilitate consumers’ successful transition to long-term case management.
Coordinate and participate in psychiatric consultations, clinical supervision, program meetings, in-service training, clinical reviews, and case conferences.
Coordinate schedules for long-term mental health services, including team members and coverage of office and drop-in center areas.
Schedule and conduct quarterly quality-assurance reviews of consumer charts.
Supervise and review clinical documentation to ensure records are current, complete, and compliant with agency policies and procedures.
Oversee compliance with documentation requirements of applicable WACs, King County, PHP, and other funding sources, in coordination with the Clinical Programs Contracts and Quality Assurance Manager.
Provide individual supervision and consultation to team members.
Conduct scheduled performance evaluations of clinical staff and maintain supporting documentation in confidential files.
Participate as a regular member of committees to support efficient, accurate, and high-quality work by the supervisor and supervisees.
Track program matters through chart reviews and database reports to ensure work is timely and accurate.
Maintain familiarity with agency and mental health system policies and procedures, ensure adherence, and identify and advocate for needed procedural changes.
Establish and maintain cooperative relationships with human-service organizations and other mental-health and social-service agencies.
Provide clinical case-management services for a small caseload and, as needed, support team members.
Collaborate with non-mental-health DESC staff to ensure continuity of care for consumers using other DESC services.
Teach and promote outreach services and the active integration of recovery-based services with all clients.
Support clinical staff in planning and participating in client unit mitigations, including work in clients’ units and timely work-order filing.
Collaborate with other supervisors and designated management to ensure unit-mitigation guidelines are followed, and assist with mitigation when clinical staff are absent.
Perform other duties as assigned.