Clinical Supervisor 2 - Crisis Stabilization Services

Marion County • Salem, OR

11d • Onsite

About The Position

Marion County is seeking an experienced behavioral health professional to provide leadership and clinical oversight for its Crisis Stabilization Services. The role calls for sound clinical judgment in complex, high-acuity situations; timely decisions; meaningful clinical consultation; and support for staff handling risk, crisis intervention, stabilization, and transitions of care. The supervisor is expected to balance clinical and operational needs, including staffing, workflow, community partnerships, documentation, safety, and clinical decision-making, while fostering a supportive, collaborative, and accountable team culture.

The position provides leadership and manages a limited scope of services within one small to mid-sized service area or one large program area in the Health Department's behavioral health divisions. It is responsible for clinical, financial, and operational performance and exercises full supervision over clinical supervisory, professional, technical, and support staff. The position works under the general supervision of a health program manager or program supervisor and reports relevant revenue and expenditure information to the Program Supervisor.

This is an on-site, full-time position with no remote work available. The typical schedule is either Tuesday through Saturday, 1:00 p.m. to 10:00 p.m., or Wednesday through Saturday, 12:00 p.m. to 11:00 p.m.; the schedule may be flexible based on department and program needs. The position is not eligible for overtime and is designated Response Level 1, which may require emergency response, duties outside regular assignments, or extended or flexible hours.

Requirements

• A bachelor's degree in a relevant health field and five years of professional experience in that field; or a master's degree in a relevant behavioral health field and three years of professional experience in that field; and two years of supervisory experience. A satisfactory combination of relevant work, education, training, or experience may be accepted as determined by Marion County.
• Must be licensed by the Oregon Board of Licensed Professional Counselors, licensed by the Oregon Board of Licensed Social Workers, or credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.
• Must possess a current driver's license in the applicant's state of residence and an acceptable driving history.
• Must possess and maintain proof of personal automobile liability insurance at least at the minimum amount required by Oregon law if use of a personal vehicle is required.
• Must pass a criminal history background check. This safety-sensitive/special-needs position also requires a pre-employment drug screen, including marijuana testing.
• Must not be excluded from participation in federal health care programs or federal procurement and non-procurement activities.
• Working knowledge of individual and group counseling, case management, behavioral modification, analysis and assessment, evidence-based practices, and treatment interventions and protocols.
• Knowledge of clinical ethics, confidentiality and privacy standards, community resources and referral services, clinical supervision techniques, and service monitoring practices.
• Familiarity with health service principles, Oregon Administrative Rules relevant to specialized health service areas, public health administration, integrated health care practices, and supervision and performance management.
• Ability to apply treatment theories across behavioral and mental health fields and levels of complexity; diagnose, evaluate, implement, and monitor treatment plans; and track client progress.
• Ability to analyze social, psychological, and physical factors affecting clients and families; negotiate, facilitate, solve problems, and resolve conflicts; and coach, mentor, train, and lead staff.
• Strong verbal and written communication skills and ability to work independently in a fast-paced, team-oriented environment.
• Ability to lead and supervise clinical supervisors and lead staff; interpret and apply relevant federal, state, and county statutes, rules, and regulations; oversee service planning and resource utilization; and support program goals and outcomes.
• Commitment to continuous quality improvement and ability to maintain effective working relationships with county employees, clients, government agencies, community organizations, and the public.
• May be required to pass a practical knowledge and skills assessment during the interview process.
• Must complete U.S. Department of Homeland Security Form I-9 within three days of hire and be authorized to work in the United States; Marion County uses E-Verify.

Responsibilities

• Oversee direct service delivery and work processes, payer compliance, staff workload and productivity, policies and procedures, quality improvement, staff time studies, and work parameters.
• Provide input on program development and administrative support, including monitoring and approving leave, initiating personnel actions and purchasing, addressing risk management and employee safety, and implementing county and department policies.
• Ensure communications from the service area representing the Health Department are professional.
• Recruit and hire staff; provide orientation, training, performance evaluations, staff development, clinical supervision through case staffings and feedback, and initiate progressive discipline.
• Track client service data, including fidelity measures, utilization, family satisfaction, and outcomes, and identify service gaps.
• Conduct chart audits and review and approve mental health assessments and treatment plans.
• Assist with monitoring contract and grant performance and compliance, including developing service reports and proposals.
• Support community outreach and coordination-of-care meetings; coordinate services with other agencies; represent the Health Department on interagency committees; liaise with state agencies; develop partnerships; and market services.
• Help balance service costs with service needs and assist with reporting and monitoring revenues and expenditures, reporting this information to the Program Supervisor.
• Develop the team, facilitate conflict resolution, address personnel conflicts constructively, and build effective working relationships with union representatives.
• Lead teams through change, provide clear and decisive direction while involving staff, and foster confidence, trust, collaboration, and accountability.
• Complete Incident Command System 100, 700, 200, and 800 training.
• Perform other duties as assigned by the supervisor.

Benefits

• Tuition assistance of up to $2,500 per year for tuition and/or other educational expenditures, subject to Marion County policy.
• Eligible full-time County employees may qualify for Public Service Loan Forgiveness after 120 qualifying monthly payments under a qualifying repayment plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager