Clinical Specialty Representative - Mississippi Territory

Mayo Clinic•Rochester, MN
•$155,600 - $192,416•Remote

About The Position

The Clinical Specialty Representative promotes Mayo Clinic’s core values and supports community-based health care and integrated delivery systems through the sale of Mayo Medical Laboratories (MCL) tests. The representative works collaboratively with assigned clients in alignment with the MCL sales process, generates new business revenue, and co-develops account- and test-specific sales and promotional strategies. In collaboration with the CSR Director, Regional Director of Sales, Regional Managers, clients, and Product Managers, the representative projects annual sales growth and market conditions; develops and implements business plans; identifies differentiated tests and pursues upsell opportunities; and helps clients move testing to Mayo by distinguishing Mayo’s services from competing interests. The role includes coordinating resources, developing presentations, participating in bids, negotiating pricing with a regional manager, coordinating contract development and execution, and monitoring price accuracy. This is a field-based sales position supporting the Mississippi territory. The employee must work from a home office within the territory; relocation is not offered. Occasional overnight travel is expected, and extensive travel is required. A two-year commitment to the role is required. The position is not eligible for visa sponsorship or transfer and does not participate in the F-1 STEM OPT extension program.

Requirements

  • Bachelor’s degree.
  • Three years of experience in sales, preferably within the represented market segment, or in physician/client-facing contact or contract negotiation within a hospital or laboratory setting.
  • Excellent human relations, management, and communication skills.
  • Ability to be accountable, adaptable, flexible, creative, dependable, responsible, and customer-focused, and to perform well in multifunctional environments.
  • Ability to manage multiple projects or tasks simultaneously and use appropriate judgment in prioritizing them.
  • Decision-making and problem-solving ability, with adherence to Mayo Clinic and MCS policies and procedures.
  • Ability to work in a diverse environment and communicate direction to clients concisely, sensitively, informatively, and professionally, maintaining a positive and courteous tone even in adversarial discussions.
  • Valid driver’s license and good driving record.
  • Ability to travel extensively on all forms of major public transportation.
  • Work from a home office located within the supported Mississippi territory; relocation is not offered.
  • Commitment to the role for two years.

Nice To Haves

  • Master’s degree in business, medical technology, or sciences.
  • Sales experience in the market segment to be represented, such as Neurology.
  • FACHE certification.

Responsibilities

  • Promote Mayo Clinic’s core values and support community-based health care and integrated delivery systems through the sale of Mayo Medical Laboratories tests.
  • Collaborate with assigned clients in alignment with the MCL sales process.
  • Generate new business revenue and co-develop account- and test-specific sales and promotional strategies with clients.
  • Project annual sales growth, market dynamics, and economic conditions with sales leadership, regional managers, and clients.
  • Co-develop and implement business plans for territories and accounts.
  • Sell Mayo testing and persuade buying influences to move testing to Mayo by differentiating Mayo from competing interests.
  • Coordinate resources, develop presentations, and participate in bids for new and upsell opportunities.
  • Identify differentiated tests or groups of tests and pursue upselling to targeted clients in collaboration with Product Managers and sales leadership.
  • Negotiate pricing with the regional manager, coordinate contract development and execution, and monitor accurate price lock-in.
  • Keep abreast of regulatory issues, reimbursement issues, and service requirements.
  • Travel extensively, including occasional overnight travel.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSA pre-tax savings options for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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