Clinical Specialist - Interventional Technologies, San Antonio

Haemonetics • US TX Remote, TX

1d • $85,000 - $160,000

About The Position

The Clinical Specialist works with sales management within a defined geographic area to meet existing and potential customers, including physicians and physician office groups at hospitals. The role identifies customers’ clinical needs, goals, and constraints related to patient care, and discusses and demonstrates how the company’s interventional products can help meet those needs. Through case coverage, the Clinical Specialist contributes to projected sales goals, company objectives, and sales revenue.

The position provides clinical support, coverage troubleshooting, and in-service education for company products. It includes procedural and technical discussions about product, therapy, and technology developments; linking clinical data to key messaging; customer education on the proper use and merits of products; and coordinating local education and training programs. The specialist also maintains working relationships with customers and decision makers, shares account information and insights with the sales team, and supports product inventory monitoring. There are no supervisory responsibilities.

Regular domestic travel is expected at 25–50%.

Requirements

• Bachelor of Arts or Bachelor of Science degree.
• At least 5 years of directly related medical device industry experience.
• Strong clinical orientation and experience with products used in interventional cardiology, electrophysiology, vascular, or cardiac surgery.
• Excellent interpersonal skills and the ability to influence clinicians, nurses, and lab technicians.
• Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
• Analytical ability and financial acumen, including understanding how product performance and data affect a health system’s bottom line.
• Ability to maintain good working relationships while handling sensitive and confidential matters.
• Excellent verbal and written communication skills.
• Attention to detail for maintaining records and processing reports.
• Thorough knowledge of the medical device market, products, and territory customer base.
• Emotional intelligence and ability to manage a schedule effectively and efficiently.
• Knowledge of MS Office systems.
• Ability to meet regular domestic travel expectations of 25–50%.

Nice To Haves

• Medical training such as RT, RCIS, surgical technician, RN, NP, or first assistant.
• Previous industry experience, preferably in the cardiovascular space, calling on interventional cardiologists, vascular surgeons, interventional radiologists, administrators, and clinical staff.
• Previous experience with vessel closure.
• Previous experience providing clinical education and training to staff members.

Responsibilities

• Collaborate with sales management to provide case coverage and support good clinical outcomes for patients.
• Serve as the primary clinical resource for coverage troubleshooting and in-service education on company products.
• Engage customers in procedural and technical discussions about developments in products, therapies, and technology.
• Link clinical data to key messaging.
• Meet with existing and potential customers to identify patient-care needs, goals, and constraints and provide feasible solutions using company products.
• Communicate account and other requested information to the sales team daily.
• Share insights about competitive products, account issues, and opportunities with appropriate colleagues.
• Educate customers on the merits and proper clinical use of company products.
• Oversee local education and training activities, including program coordination and setup, procedural troubleshooting, and staff education.
• Establish and maintain productive relationships with key decision makers, customers, customer staff, and administrative staff.
• Support monitoring of product inventory levels.
• Perform other duties as assigned.

Benefits

• 401(k) with up to a 6% employer match and no vesting period.
• Employee stock purchase plan.
• Flexible time off for salaried employees.
• For hourly employees, three to five weeks of vacation accrued annually based on tenure.
• Up to 64 hours of paid sick time accrued annually.
• Paid and/or floating holidays.
• Parental leave.
• Short- and long-term disability insurance.
• Tuition reimbursement.
• Health and welfare benefits.
• Sales incentive (commission) eligibility for sales roles.
• Discretionary annual bonus eligibility for non-sales roles.
• Potential eligibility to participate in the Company’s long-term incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level