Clinical Specialist - Kansas City/Oklahoma City - Bracco Medical Technologies

Bracco Medical Technologies • Kansas City, MO

6d • $138,000 - $149,000

About The Position

The Clinical Specialist integrates Bracco Medical Technologies’ ACIST technology into Cardiac Cath, Hybrid OR, and IR Labs at new and existing accounts. The role installs ACIST equipment and devices, educates customers on optimal use, builds relationships across customer roles, and supports long-term customer satisfaction. The Clinical Specialist also contributes to consumable product goals through consultative selling, education, and procedural support in an assigned territory and as a team member in identified key accounts.

The assigned territory covers Kansas and Oklahoma. The preferred location is the Oklahoma City or Kansas City metropolitan area. The role provides installation, training, procedural and clinical support, customer relationship management, and ongoing coordination with internal teams. It requires travel of at least 70–80% of the time, including overnight travel, and the ability to lift equipment weighing up to 50 pounds.

Requirements

• RCIS, RN, RT, or a related health care license.
• Three years of clinical experience in an interventional or peripheral cardiovascular laboratory, or thorough knowledge of current interventional practices and procedures.
• Ability to deliver high-impact presentations during training and customer presentations.
• Demonstrated persuasive, objection-handling, and problem-solving skills in high-pressure situations.
• Demonstrated team-contributor competencies, including action orientation, perseverance, learning agility, and attention to detail.
• Knowledge of computer applications including Word, Outlook, Excel, and PowerPoint.
• Ability to manage multiple projects.
• Ability to work independently and exercise judgment consistent with organizational and department guidelines.
• Ability to learn and implement the Vital Signs process, including completing baseline assessments according to Account Database protocols.
• Ability to lift equipment weighing up to 50 pounds.
• Ability to travel at least 70–80% of the time, including overnight travel, to provide territory, regional, and national support.
• Valid driver’s license.
• Ability to meet and maintain customer and medical facility access requirements, including vendor credentialing requirements and regular or periodic drug screenings with satisfactory results.

Nice To Haves

• Bachelor’s degree.
• Five or more years of clinical experience in a diagnostic and interventional cardiovascular laboratory using the ACIST contrast delivery system.
• Sales experience.
• Scrub experience.

Responsibilities

• Provide procedural support to interventional cardiologists, interventional radiologists, vascular and cardiothoracic surgeons, and other staff during product adoption visits.
• Develop relationships with multiple customer contacts, including physicians, management, technicians, registered nurses, educators, and biomedical personnel.
• Identify training needs at assigned accounts and carry out activities that support product adoption and effective use.
• Identify non-adopters and use consultative selling to understand customer needs and develop working solutions.
• Work with the Territory Sales Manager to develop and execute strategies that drive consumable utilization in line with sales projections.
• Address product issues and concerns to support long-term customer satisfaction.
• Record activities and maintain accurate customer profiles and utilization information in Salesforce.com.
• Serve as a consultative resource using the Vital Signs process and complete baseline assessments according to Account Database protocols.
• Install company medical equipment, including assessing sites and staff, unpacking, testing, setting up and integrating systems with OEM equipment, coordinating activities, and documenting staff training.
• Present product features and benefits; educate and train customers on proper equipment use; document proficiency and establish follow-up plans.
• Work alongside physicians and staff to execute comprehensive training plans and ensure proficiency and safe use of ACIST devices.
• Ensure staff use ACIST devices with best-practice techniques and due regard for patient safety.
• Collaborate with the Territory Sales Manager to maximize technology integration in new accounts.
• Maintain records of installation details in Salesforce.com.
• Address ongoing customer needs through cross-functional communication, including coordinating with Engineering, Service, Marketing, and Sales Administration.
• Provide case and clinical support during product demonstrations and evaluations for prospective customers, in conjunction with the Territory Sales Manager.
• Stay current on product literature, promotional materials, and industry developments.

Benefits

• Paid time off and company holidays.
• 100% paid family leave options for parents, grandparents, and eligible family members.
• Annual incentive plan.
• 401(k) savings plan contributions.
• Medical, dental, vision, and life insurance.
• Employer HSA contributions.
• Employee assistance program.
• Short-term disability.
• Tuition reimbursement.
• Structured on-the-job learning, workshops, and seminars.
• Schedule flexibility wherever possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed